XDOF

Data pipelines and annotation for robotics

QC Manager

Business OperationsConfirmed live in the last 24 hours

Full-timeJakarta, IndonesiaNo salary listedIn-person

A bachelor's degree in Business, Engineering, Data, Management, or a related field is required.
Three to five years of experience in Quality Control, Quality Assurance, Audit, Operations, or a related field is required.
Experience managing a Quality Control or Quality Assurance team in a high-volume operational environment is required.
Experience creating and implementing standard operating procedures, quality standards, and Quality Control processes is required.
Fluency in spoken and written Mandarin Chinese is required.
A good command of spoken and written English is required.
Proficiency in Excel or Google Sheets and comfort working with operational data are required.

Lead the Quality Control function for AI data collection and video auditing.
Develop and maintain standard operating procedures, quality standards, audit guidelines, and Quality Control processes.
Monitor auditor performance, accuracy, error rates, and overall quality metrics.
Conduct regular quality audits and identify recurring issues, gaps, and root causes.
Establish Quality Control scoring systems, checklists, and quality evaluation frameworks.
Provide feedback, coaching, and calibration sessions to improve team accuracy and consistency.
Collaborate with Operations, Training, and other teams to resolve quality issues and improve processes.
Prepare quality reports and provide data-driven recommendations to management.
Lead and develop the Quality Control team to achieve quality and operational targets.

Experience in AI data collection, data annotation, video auditing, content moderation, or AI/ML operations is a strong plus.

Job Description

Lead the Quality Control function for AI data collection, and video auditing
Develop and maintain SOPs, quality standards, audit guidelines, and QC processes.
Monitor auditor performance, accuracy, error rates, and overall quality metrics.
Conduct regular quality audits and identify recurring issues, gaps, and root causes.
Establish QC scoring systems, checklists, and quality evaluation frameworks.
Provide feedback, coaching, and calibration sessions to improve team accuracy and consistency.
Collaborate with Operations, Training, and other teams to resolve quality issues and improve processes.
Prepare quality reports and provide data-driven recommendations to management.
Lead and develop the QC team to achieve quality and operational targets.

Job Requirements

Bachelor’s degree in Business, Engineering, Data, Management, or a related field.
3–5 years of experience in Quality Control, Quality Assurance, Audit, Operations, or related fields.
Experience managing a QC/QA team in a high-volume operational environment.
Proven experience creating and implementing SOPs, quality standards, and QC processes.
Strong analytical, problem-solving, and attention-to-detail skills.
Strong leadership and communication skills.
Fluent in Mandarin Chinese (spoken and written) — MUST.
Good command of English, both spoken and written.
Proficient in Excel/Google Sheets and comfortable working with operational data.
Experience in AI data collection, data annotation, video auditing, content moderation, or AI/ML operations is a strong plus.