Venue Technology Assistant

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

JOB SUMMARY: The Venue Technology Assistant supports the daily operation, maintenance, and troubleshooting of audio/visual (A/V) and venue technology systems across the property. This role is critical in ensuring that all A/V and IT-related equipment is functioning efficiently for events, guests, and internal teams.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Assist with installation, configuration, and setup of A/V equipment, including wiring, cabling, racks, displays, projectors, microphones, and related hardware.
• Support ongoing maintenance and troubleshooting of venue A/V systems to ensure optimal performance and reliability.
• Conduct routine system inspections, preventative maintenance, and quality assurance checks.
• Document all installation activities, maintenance tasks, inventory, and equipment updates accurately.
• Respond to internal A/V and venue technology support requests quickly and professionally.
• Track equipment repairs, coordinate RMAs, and maintain organized logs of inbound/outbound hardware.
• Assist in generating reports related to system performance, maintenance schedules, service needs, and incident resolution.
• Collaborate with vendors and service providers to resolve technical issues and implement system changes.
• Serve as an on-site point of contact for A/V support during events, meetings, and venue operations.
• Maintain strong working knowledge of venue systems, organizational standards, and technology protocols.
• Provide excellent customer service and communication across all departments and leadership levels.
• Support additional technology-related duties assigned by Venue Technology leadership and Legends management.
• All other duties as assigned.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in information systems, computer science, electrical engineering, or related field preferred (equivalent experience accepted).
• 1–3 years of experience in A/V installation, configuration, maintenance, or related technology support roles.
• Experience with professional A/V systems such as Dante, Q-SYS, Crestron, Shure, or similar platforms preferred.
• Strong technical skills with the ability to diagnose and resolve A/V and IT hardware issues.
• Excellent problem-solving abilities and attention to detail.
• Strong interpersonal and communication skills.
• Ability to work independently, as well as collaboratively within a team.
• Familiarity with industry standards, safety practices, and A/V best practices.
• Experience with Microsoft and Mac OS environments, system administration basics, and office productivity software.
• Relevant certifications (CTS, manufacturer-specific, or networking-based) are a plus.
• Ability to work in a fast-paced, event-driven environment with flexibility for evenings, Weekends, and holidays.
• Ability to lift equipment and perform physical tasks related to installations and system maintenance.
• Reliable transportation required.

WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Location: On Site at AT&T Stadium

Equal Opportunity Statement
Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.