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Dedalus

Prestação de serviços de nuvem multicloud

LIMS Implementation Specialist

Implementation & Technical Account ManagementUpdated on Nov 6
Full-timeLeeds, UKNo salary listedIn-person

About the Job

Requirements

  • Extensive background in at least one pathology discipline: blood transfusion, microbiology, or blood sciences.
  • Experience implementing or deploying LIMS systems.
  • Familiarity with setting up and configuring healthcare systems, and ability to transfer knowledge and deliver training to high standards.
  • Ability to work on multiple complex tasks and projects through to completion, applying broad knowledge of common principles, good practices, and procedures in specialized areas.
  • Ability to adapt information to the audience, explain difficult issues clearly, establish consensus, and attain agreement.
  • Ability to act as a liaison between clients and Dedalus and provide clients with insight and advice about solution scope and high-level benefits.
  • Ability to interpret client needs, assess full requirements, identify good practices, and identify opportunities to realize benefits.
  • Effective communication and collaboration with people at all levels, including the ability to manage expectations effectively.

Responsibilities

  • Engage in all stages of deployment projects and keep clients and deployment teams informed, trained, and equipped to implement solution offerings by supporting appropriate solution workshops and training sessions.
  • Provide subject matter expertise to clients and deployment teams when product questions, issues, or changes are raised or escalated.
  • Review high-level, functional, or detailed designs for upcoming product changes.
  • Write or update knowledge materials so peers have up-to-date solution knowledge for queries, issues, and changes.
  • Configure, validate, and support environments used for demonstrations, training, and workshops.
  • Conduct and support configuration and validation of customer deployment and training environments used for training, testing, and go-live activities.
  • Assist clients and deployment teams with setting up and configuring local deployment environments by sharing knowledge and empowering them to lead by example.
  • Participate in multiple complex deployments throughout the project life cycle, from early engagement through go-live and post-go-live activities.
  • Work with Project Managers to help clients follow a standard deployment methodology with specific deliverables and tight timescales.
  • Support clients in system setup and configuration, knowledge transfer, issue management, validation testing, and business change activities.

About the Company

Dedalus

Prestação de serviços de nuvem multicloud

Dedalus is a cloud computing and data services company that helps organizations optimize and operate modern, high-performance, cost-efficient cloud environments across multiple providers. Its offerings cover a complete portfolio of cloud services for Microsoft Azure (Azure Expert MSP, Microsoft Solutions Partner), Amazon Web Services (Premier Consulting Partner MSP), Oracle Cloud Infrastructure (OCI) and Snowflake, enabling clients to design, deploy, and manage multi-cloud solutions with emphasis on sustainability, performance, and cost control. Unlike competitors who focus on a single cloud or narrow services, Dedalus differentiates itself through partnerships with multiple cloud ecosystems and a strong cultural focus on ethics, teamwork, customer delight, and putting people first. The company's goal is to connect businesses, people, and technologies to help everyone reach their maximum potential, delivering services that support growth, agility, and continuous evolution.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
São Paulo, Brazil
Founded
1989

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