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The Hongkong and Shanghai Hotels

Luxury hotel and real estate group

Housekeeping Porter

Full-Time
No salary listed
Mid
London, UK
In Person
Cleaning & Custodial ServicesJanitorial Services

About the job

Requirements
  • At least 1 year of previous experience within a housekeeping department and cleaning guest rooms in a luxury hotel.
  • Passion for and appreciation of quality luxury hotel service and hygiene standards.
  • Strong time-management and organizational abilities, with high adaptability and a positive approach.
  • Flexibility and the ability to work under pressure.
  • Availability and willingness to work night shifts according to operational needs.
Responsibilities
  • Contribute to the cleanliness of guest rooms and respond to guest and resident requests to ensure their comfort.
  • Report to the supervisor or coordinator and handle guest and colleague requests.
  • Maintain the cleanliness of guest rooms, guest floors, floor pantries, floor toilets, and storage rooms as needed.
  • Liaise with the minibar and amenity team to ensure rooms are serviced and replenished promptly before completing each room.
  • Deliver fresh linen to pantries when required.
  • Assist with the placement of extra beds and baby cots according to delivery standards and sequence.
  • Remove baby cots and extra beds from departure rooms and store them safely and conveniently.
  • Strip checkout rooms during high occupancy to support the early turnaround of rooms.

About the company

T

The Hongkong and Shanghai Hotels

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The Hongkong and Shanghai Hotels, Limited operates luxury hospitality and real estate assets, owning and running Peninsula-branded hotels in prime locations across Asia, the US, and Europe, with additional developments in London and Istanbul. It manages hotel operations and owns related commercial properties, clubs, and tourism assets to offer premium accommodations, services, and experiences. Its differentiators include a long history since 1866, a global collection of iconic Peninsula properties, and ownership of diverse assets like attractions such as The Peak Tram, enabling an integrated luxury brand experience. Its goal is to provide high-end hospitality and related real estate experiences while growing a portfolio of landmark properties and attractions that attract affluent travelers and investors.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Central and Western District, Hong Kong

Founded

N/A

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Simplify's Take

What believers are saying

  • 1H 2026 profit returned to HK$23 million after a HK$289 million loss.
  • Greater China RevPAR rose 29% and the US rose 16% in 1H 2026.
  • Board-approved HK$2.1 billion renovations reinforce long-term pricing power and asset relevance.

What critics are saying

  • The Thailand dispute over Peninsula Bangkok remains unresolved since 2019, threatening management rights.
  • HK$2.1 billion renovations at Hong Kong and Tokyo will disrupt earnings through 2026.
  • A weak China or Japan luxury cycle would crush returns at newly ramped hotels.

What makes The Hongkong and Shanghai Hotels unique

  • The Peninsula brand still commands premium rates across Greater China, the US, and Europe.
  • HSH owns irreplaceable trophy assets: Peninsula Hong Kong, Tokyo, London, and Istanbul.
  • The Peak Tram and commercial properties diversify cash flow beyond hotel rooms.

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Benefits

  • Flexible Work Hours
  • Paid Vacation
  • Bus transit reimbursement