Microsoft Dynamics 365 Customer Engagement Senior Associate

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Senior Associate – Microsoft Dynamics 365 / Power Platform

The Senior Associate is an advanced individual contributor on our Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform development team. This role is responsible for delivering high‑quality, billable client work including application development, solution design, and peer code review. Senior Associates operate with significant independence, maintain strong client relationships, mentor other developers, and contribute to the growth of our practice through solutioning and technical leadership.

This role is intended for a senior‑level developer who brings strong engineering judgment, front‑end expertise, and an AI‑first mindset to solution delivery. The ideal candidate is a problem solver, effective communicator, and trusted technical partner to both clients and teammates.

Key Responsibilities

• Design, develop, and maintain solutions using Dynamics 365 CE, Dataverse, and the Microsoft Power Platform, with a strong focus on front‑end user experience.
• Build and extend front‑end components using modern web technologies and frameworks for portals, custom pages, and web‑based experiences integrated with D365 solutions.
• Use AI‑assisted development tools (e.g., Copilot) as a first‑class part of the engineering workflow to accelerate prototyping, code generation, testing, and refactoring—while maintaining engineering rigor, security, and maintainability.
• Perform peer code reviews, contribute to solution architecture decisions, and raise overall code quality and delivery standards.
• Communicate complex technical concepts clearly to clients and non‑technical stakeholders.
• Mentor and support other developers, including guidance on effective AI‑assisted development practices.
• Follow and help enforce RSM’s Software Development Lifecycle (SDLC) standards and best practices.
• Identify opportunities to extend client solutions or services and support business development efforts.

Required Qualifications

• 2‑ or 4‑year degree in Computer Science, Engineering, Information Systems, or a related field.
• 6+ years of professional software development experience with strong emphasis on .NET and C#.
• Strong front‑end development experience using:
  • JavaScript, TypeScript, React, Angular
  • HTML, CSS
  • ASP.NET
• Experience with Dynamics 365 CE / Dataverse customization and extensibility.
• Experience with source control (Git) and modern development tools (Visual Studio / VS Code).
• Ability to work independently while collaborating effectively within small, agile teams.

Preferred Qualifications

• Experience with modern front‑end frameworks such as React, Angular, or Vue.
• Demonstrated, practical use of AI‑assisted development tools (e.g., Copilot) in day‑to‑day engineering work.
• Azure DevOps experience, including build and release pipelines.
• Azure serverless technologies (e.g., Azure Functions, Key Vault, messaging).
• Dataverse plugins, custom workflow assemblies, or PCF component development.
• Experience with Power Pages (including Liquid) or similar portal/CMS platforms.
• Experience integrating enterprise systems using REST APIs, Web API, or OData.
• Prior ERP, CRM, or systems integration experience.
• Power Platform, Azure, AI Certifications a plus.

Leveling Expectation

Senior Associates are expected to operate as advanced senior developers—owning complex technical work end‑to‑end, leveraging AI to deliver faster and better outcomes, and mentoring others while maintaining high standards of engineering quality.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].