Spectrum HealthCare

Home health care and companionship

Home Support Program Manager - Registered Practical Nurse

Medical, Clinical & VeterinaryPosted on Nov 13

Full-timeToronto, ON, CanadaCA$75k - CA$90k /yrIn-person

About the Job

Requirements

A current College of Nurses of Ontario certificate as a Registered Nurse (RN) or Registered Practical Nurse (RPN) is required.
Recent experience with progressive management responsibilities, preferably in community health care, is required.
Experience managing in a unionized environment is required.
The candidate must be able to develop and maintain collaborative relationships with internal staff and external stakeholders.
The candidate must have a proven track record of effectively handling complaints and resolving conflicts.

Responsibilities

Motivate, direct, and coach staff to ensure quality care for all clients.
Oversee hiring, training, and orientation for Home Support Supervisors.
Attend and facilitate internal and external meetings as required.
Collect and share key performance indicator results with the team and engage the team in continuous improvement activities.
Identify trends, process gaps, and variations as part of establishing continuous quality improvement.
Communicate serious service quality issues to the Branch Manager for intervention and resolution where appropriate.
Support the Branch Manager with projects and day-to-day operations as required.
Foster positive labour-management relationships.

Job Description

Motivates, directs and coaches staff to ensure quality care to all clients
Oversees the hiring, training and orientation for Home Support Supervisors
Attends and facilitates meetings as required both internal and external
Collects and shares key performance indicator (KPIs) results with the team and engages team to conduct continuous improvement activities
Identifies trends, process gaps, and variations as part of establishing a continuous quality improvement
Communicates serious service quality issues to the Branch Manager for intervention and resolution where appropriate
Supports the Branch Manager with projects and day to day operations as required
Fosters positive labour/management relationships

Qualifications

Current CNO certificate as Registered Nurse, RN or RPN
Recent experience with progressive management responsibilities preferably in community health care
Experience managing in a unionized environment
Demonstrated ability to develop and maintain collaborative relationships with internal staff, and external stakeholders
A proven track record of effectively handling complaints and resolving conflicts

#TO_PM

Additional Information

This position is a current vacancy

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour.

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at ([email protected]) for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.

Compensation: 75000 to 90000 (CAD) (YEARLY)

About the Company

Spectrum HealthCare

Home health care and companionship

Spectrum HealthCare provides in-home health services in Ontario, offering home health care, senior companionship, and specialized care. Its products are delivered as in-home care plans created for each client and carried out by trained caregivers who help with medical tasks, daily living needs, and social support. Care plans are personalized and billed as service fees, with a strong emphasis on safety, reliability, and meeting each client’s unique needs. The company differentiates itself through more than four decades of experience, a client-centered approach, and a focus on tailored care that prioritizes patient safety and satisfaction. The goal is to deliver high-quality, trusted, at-home care that improves the patient experience and keeps clients safe.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Toronto, Canada
Founded: Not listed

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