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ABeam Consulting

Global management consulting with digital transformation

ServiceNow Developer

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

  • Minimum 5–8 years of hands-on ServiceNow development experience, with demonstrable delivery beyond standard ITSM implementations.
  • Proven experience building custom ServiceNow applications, including scoped applications, custom tables, forms, portals, and application logic.
  • Strong experience developing Finance-related processes within ServiceNow, including purchase order, sales order, and work breakdown structure-related workflows.
  • Strong experience designing and implementing complex multi-level approval workflows within ServiceNow.
  • Strong hands-on experience integrating ServiceNow with SAP S/4HANA, ECC, or related SAP modules.
  • Good understanding of both the functional and technical dimensions of ServiceNow, with the ability to bridge business requirements and platform delivery.
  • Proficiency in Flow Designer, Workflow Editor, Scripted REST APIs, REST Message, IntegrationHub, Business Rules, Script Includes, Client Scripts, UI Policies, Service Portal, Employee Service Centre, reporting, dashboards, Performance Analytics, Update Sets, and deployment management.
  • Good knowledge of SAP integration protocols and standards, including OData, BAPI/RFC, IDoc, REST, and SOAP.
  • Familiarity with SAP process areas, including Procure-to-Pay, Lead-to-Cash, Record-to-Report, or Project Systems.
  • Ability to produce clear technical documentation, including interface specifications, solution designs, and data flow diagrams.

Responsibilities

  • Design and build custom ServiceNow applications beyond standard ITSM, focusing on Finance-related workflows.
  • Develop scoped applications for processes including purchase order management, sales order tracking, and work breakdown structure handling.
  • Build reusable components, Flow Designer flows, and Business Rules that align with enterprise architecture standards.
  • Translate functional requirements from Finance and business stakeholders into robust ServiceNow solutions.
  • Maintain high code quality by enforcing naming conventions, logging, error handling, and documentation.
  • Implement complex, multi-tier approval workflows within ServiceNow.
  • Build dynamic approval systems driven by financial thresholds, cost centre hierarchies, and organisational structures.
  • Configure and customise the ServiceNow Approval Engine to support SAP-aligned process logic.
  • Ensure approval audit trails and compliance reporting are built into every workflow.
  • Design and implement bi-directional integrations between ServiceNow and SAP S/4HANA and related SAP modules, including MM, SD, PS, and FI/CO.
  • Build integrations using REST/SOAP APIs, SAP OData services, MuleSoft, SAP BTP/CPI, or Integration Hub, as appropriate.
  • Develop and maintain IntegrationHub spokes and subflows for SAP data exchange.
  • Manage synchronisation of SAP master data, including vendors, customers, cost centres, work breakdown structure elements, and purchase orders.
  • Ensure integration resilience through error handling, retry logic, and operational monitoring.
  • Collaborate with SAP functional and technical teams to align integration contracts and interface designs.
  • Engage Finance, Procurement, and Project Management stakeholders to understand and document business requirements.
  • Translate SAP process knowledge, including Procure-to-Pay, Lead-to-Cash, and Record-to-Report, into equivalent ServiceNow workflows and automation.
  • Conduct fit/gap analysis between standard ServiceNow capabilities and business requirements.
  • Produce functional design documents, technical specifications, and process flow diagrams.
  • Support user acceptance testing and system integration testing cycles by preparing test cases, coordinating testing with business users, and resolving defects.
  • Administer and manage ServiceNow platform instances across development, test, and production environments.
  • Maintain Update Sets, manage deployment pipelines, and coordinate release processes.
  • Enforce ServiceNow platform governance standards covering code review, instance health, performance, and security.
  • Configure and maintain users, roles, groups, and access control lists in line with security and compliance requirements.
  • Perform regular platform health checks and optimisation activities.
  • Provide technical direction and mentoring to junior ServiceNow developers.
  • Collaborate with Solution Architects, the PMO, and functional consultants to ensure solutions align with programme objectives.
  • Participate in architecture and design reviews, contributing ServiceNow domain expertise.
  • Support pre-sales and solutioning activities, including effort estimation and solution presentations, where required.

About the Company

ABeam Consulting

Global management consulting with digital transformation

ABeam Consulting Singapore helps organizations improve performance through strategy, digital transformation, and operational execution by combining business insight with technology. It works by co-creating tailored solutions with clients, leveraging SAP/ERP implementations and digital tools, and guiding organizational change and process optimization. Differentiators include the synergy of a global ABeam network with deep Singapore/Asia-Pacific knowledge, a Real Partner approach focused on practical implementation and long-term partnerships, and emphasis on topics like AI, smart factories, and sustainability. Its goal is to deliver measurable improvements in growth, competitiveness, and operational excellence through guided transformation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Singapore, Singapore
Founded
1981

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