Lease-up Specialist

About Us

Compensation: $23.00-$32.00

Schedule:  Monday-Friday (8am-5pm)

Hours: 40 Full Time

Location: Tigard, OR

Properties: Corporate 

Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit

  * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.  

Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.

Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

Essential Functions and Responsibilities

SUMMARY

The Lease-up Specialist is responsible for the successful completion of all lease-up projects.  This includes assuming all functions of a Community Manager, training of all permanent office site staff, and is responsible for the direct oversight of all support staff for the project.   An ideal candidate will be an expert in communication and project management and have the ability to effectively report on simultaneous projects from inception to completion and be a self-starter looking to advance within the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for managing and coordinating lease-up projects from beginning to end.

Perform various outreach activities throughout Oregon and Washington.

Develop and maintain close relationships with resources in the industry.

Communicate effectively with clients, developers, investors, internal department directors, and executives.

Provide a variety of reports to internal and external stakeholders.

Develop and maintain the lease-up budget for each project including invoicing, billing, tracking payments, and allocating funds.

Develop positive business relationships with primary vendors, resources and clients through regular interactions via industry events, sponsorships, or phone and email communications.*

Coordinate the production of a wide range of marketing communications.*

Show apartments, accept applications, and screen applicants (verifying and certifying each resident’s income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations.

Review all rental applications for criminal and credit background history and lease forms for accuracy and compliance with resident policy; check all leases for accuracy and completion.

Complete resident move-in sheet with resident; ensure utilities are transferred.

Understand rental agreement and residency policies and be able to explain them to residents.

Maintain waiting list files of eligible applicants and files of removed/rejected applicants from beginning to end of lease-up period.

Supervise and implement move-in and move-out procedures.

Collect rents, maintain and reconcile petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner.

Properly execute journal receipts for monies collected.

Maintain accurate accounting records.

Assist in preparation of the lease-up budget, monthly variance reports, occupancy reports and approval of invoices for payment.

Maintain property files and records.

Prepare daily, weekly, and monthly reports for review.

Supervise the handling of any emergency that may arise on-site.

Communicate all problems and make recommendations.

Implement effective time management.

Provide satisfactory documentation to ensure fair and timely resolution of disputes or issues with residents, employees, or others.

Demonstrate leadership and promote professionalism through appearance, attitude, and communication skills.

Keep rental office clean, neat, organized, and confidential information secure.

Ensure compliance with applicable federal and state regulations associated with business operations.

Perform other duties as assigned. *

Qualifications and Physical Demands

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

1 to 2 years’ experience with LIHTC strongly preferred. Prior experience with lease-ups strongly preferred. Experience with HUD, RD, or Farmworker funding programs in a lease-up setting preferred. Strong communication skills and 3-5 years of project management or Community Manager experience required.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual strongly preferred.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certifications, Licenses, and Registrations

Valid Driver’s License and insurance is required. 

OTHER QUALIFICATIONS

Ability to operate basic office equipment such as telephones, 10 key, scanner/ photocopier, and fax machine. Microsoft Office Suite proficiency with significant experience in Excel, Word, and Outlook Calendaring.  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to use hands to fingers, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move 25-50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

TRAVEL REQUIREMENTS

Travel for projects when needed, may be up to 35% of the time outside of the Portland Metro area. If commute is over an hour away from the corporate office, overnights are required when necessary for the completion of a project. Must have reliable transportation.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually quiet to moderate.

 Cascade Management Inc. is an Equal Opportunity Employer dedicated to an inclusive and diverse environment.