Courtesy Ambassador

Overview

Courtesy Ambassador, Info Desk Courtesy

Full Time, 80 Hours Per Pay Period, Day Shift

Fort Sanders Regional Overview:

Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical expertise with advanced medical technology to deliver exceptional care. As a Joint Commission Comprehensive Stroke Center, we provide leading-edge treatment for stroke recovery. Our facility also offers specialized services in bariatric surgery, robotic surgery, minimally invasive spine procedures, and advanced orthopedic care.

Fort Sanders Regional is part of Covenant Health, East Tennessee’s largest nonprofit health system and a Becker’s “Top 150 Places to Work in Healthcare.” Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs.

Position Summary:

Under the direction of the Consumer Relations Manager, the Courtesy Ambassador is responsible for greeting the guests of FSRMC upon arrival.  Courtesy Ambassadors are to assist guest with information and directions as well as, a wheelchair escort when needed.

Responsibilities

• Welcomes guests upon entry of the building.
• Provides assistance to guests that need help from their car.
• Responsible for cleaning the front entrance area.
• Provides directions and other helpful information.
• Reports any problems to Courtesy Ambassador Manager.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.

Qualifications

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.  Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:         

None

Licensure Requirement:      

None