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The Salvation Army

Christian social services nonprofit

Thrift Store Clerk/Cashier

Checkout & Customer ServicePosted on Nov 5
Part-timeMassena, NY, USA$16In-person

About the Job

Requirements

  • Retail sales or cashier experience is a plus.
  • Must have good interpersonal and phone skills.
  • Must work well with others and independently.
  • Must be able to supervise and instruct.
  • Must demonstrate safety and situational awareness.

Responsibilities

  • Perform daily tasks needed to maintain the thrift store, including work in the storeroom, on the sales floor, and at the register.
  • Run the cash register, change receipt paper, apply appropriate sales and discounts, make proper change, and process credit-card and gift-certificate payments.
  • Issue receipts and customer loyalty cards, stamp loyalty cards for applicable purchases, and provide tax receipts for donations.
  • Arrive 15 minutes early when scheduled to run the cash register.
  • Count the cash drawer at the beginning of shifts to verify amounts and ensure adequate change.
  • Count the register at the end of the shift and complete the daily tally sheet using information from the register report.
  • Bag, box, or wrap purchased items.
  • Remove hangers from sold clothing and place them in the appropriate bin; work with employees and volunteers to return hangers to the appropriate rack daily at 4:30 p.m.
  • Instruct volunteers on designated tasks, provide guidance, and report problems to the store manager; give volunteers instructions when the store manager is absent.
  • Work with staff and volunteers to sort, tag, and hang items for sale, following the tagging schedule.
  • Learn each store role and fill in where needed; train in all aspects of daily operations.
  • Meet daily quotas for items sorted, hung, priced, and placed for sale.
  • Remove items from the sales floor at the end of their rotation and place damaged or ragged clothing in the recycling trailer.
  • Help employees and volunteers maintain the store's general appearance and orderly condition, including sorting areas.
  • Attend store meetings and stay informed about policies, safety issues, and directives.
  • Greet customers, help them locate items, answer questions, and find a manager when unable to answer.
  • Greet donors, accept items according to store policies and limits, thank donors, and provide a tax-receipt ticket when necessary.
  • Secure the building when opening or closing, and use employee keys only on scheduled work days without sharing or copying them.
  • Follow instructions and directions for pricing, handling, and merchandising thrift-store items.
  • Perform one Customer Appreciation Day annually and work with the Thrift Store Manager to thank customers.
  • Follow applicable procedures, rules, and laws.

Desired Qualifications

  • Retail sales or cashier experience.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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