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TRUMPF

Corporate venture capital for deep-tech

IT Service Owner - R&D Solutions

IT OperationsPosted on Nov 12
Full-timeDitzingen, GermanyNo salary listed

About the Job

Requirements

  • A completed degree in business informatics, business administration, or a comparable qualification is required.
  • Substantial professional experience in IT service management, ideally with responsibility for global IT services, is required.
  • In-depth expertise in ITIL processes and incident, problem, and change management is required.
  • Practical experience with IT service management solutions such as ServiceNow is required.
  • Practical experience in budget management, service performance management, and continuous service improvement is required.
  • Very good German and good English language skills are required.

Responsibilities

  • Take end-to-end responsibility for the global IT service R&D Solutions throughout its lifecycle, ensuring performance, stability, and availability while continuously developing the service.
  • Shape the service strategy and long-term roadmap with the responsible business partner, aligning them with the company's business and IT goals.
  • Assess service performance using service-level agreements, key performance indicators, and customer feedback; drive improvements in quality, efficiency, and innovation; approve significant changes; and plan larger releases.
  • Manage the service budget, forecast, and cost transparency, and actively optimize the service economically.
  • Establish effective service governance to ensure security and compliance requirements are met, and ensure sound risk and capacity management.
  • Represent the service to relevant stakeholders, manage their expectations, and build sustainable collaboration between business and IT.

Desired Qualifications

  • Ideally, have experience with responsibility for global IT services.

About the Company

TRUMPF

Corporate venture capital for deep-tech

TRUMPF Venture is the corporate venture capital unit of the TRUMPF Group. It invests globally in early-stage deep-tech startups that complement or are adjacent to TRUMPF’s core business. The selection criteria include strategic fit, high innovation leverage, differentiating technology or business model, an experienced management team, and a path to risk-appropriate financial returns. Its approach combines funding with strategic collaboration, giving portfolio companies access to TRUMPF’s resources, customers, and manufacturing capabilities to accelerate scale. The company differentiates itself by focusing on strategic alignment with TRUMPF, global reach, and a disciplined, value-adding partnership model rather than mere financial investment. The goal is to back startups that can strengthen TRUMPF’s technology landscape and create financially attractive outcomes for both sides.

Company size
5,001-10,000
Company stage
Not listed
Total funding
$498.6M
Headquarters
Ditzingen, Germany
Founded
2016

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