MetLife

Sells life insurance and workplace benefits

Agile Project Manager

Project ManagementConfirmed live in the last 24 hours

Full-timeUnited States

About the Job

Requirements

Two to four years of relevant business experience in project management.
Understanding of the Agile Manifesto and its four key values.
In-depth familiarity with Agile delivery frameworks, such as the Dynamic Systems Development Method (DSDM), along with Agile methods and tools.
Ability to lead initiatives from kickoff through execution and evaluation of success, with stakeholder management skills and ability to navigate cross-functional teams—including business, technology, and operations—to gain buy-in and drive results.
Ability to use approved artificial intelligence tools to support routine tasks such as drafting, summarizing, organizing information, and improving day-to-day efficiency.
High school diploma or equivalent.

Responsibilities

Act as Agile Project Manager for end-to-end execution of large-scale strategic business initiatives across Retirement & Income Solutions and supporting functions, driving delivery from intake and planning through implementation and business adoption.
Lead project execution by developing delivery plans, managing dependencies, facilitating decision-making, driving accountability, and proactively removing roadblocks to ensure successful outcomes.
Provide clear and timely executive communications, including project status, risks, issues, dependencies, and recommendations to leadership and key stakeholders.
Facilitate cross-functional collaboration among Business, Operations, Legal, Finance, Investments, and IT, fostering agile ways of working and leading discussions that balance priorities, resources, risks, and timelines.
Build strong relationships and develop a deep understanding of Retirement & Income Solutions products, customers, operational processes, and strategic objectives to effectively influence outcomes and drive delivery.
Partner with stakeholders and subject matter experts to define problem statements, evaluate operational solutions, and implement process improvements that enhance controls, efficiency, and business outcomes.
Develop process maps, operating procedures, project documentation, and governance materials to support sustainable implementation and operational readiness.
Support portfolio management activities, including intake, scoping, prioritization, capacity planning, and measurement of business value to ensure focus on the highest-impact initiatives.

Desired Qualifications

Undergraduate degree or higher.
Project Management certification, such as Project Management Professional (PMP), ideally with a PMI Agile Certified Practitioner distinction.
Experience leading complex, multi-functional teams within a highly matrixed environment, with a background in annuities, reinsurance, or life insurance operations and an understanding of finance and investment processes.

The Team You Will Join

Join MetLife’s Retirement & Income Solutions team and help shape the future of financial security for millions. As the trusted market leader in institutional retirement, you’ll contribute to delivering $5.5 billion in annual benefits payments to almost one million retirees and beneficiaries. Here, you’ll work with annuities, risk solutions, and stable value products that help companies reduce risk and maintain financial strength while empowering individuals to retire with confidence. Join us to help solve today’s most complex retirement challenges and make a lasting impact on our customers’ lives.

The Opportunity

The Agile Project Manager will be responsible forfacilitatingand executing large-scaleRIS projectsthrough the application of Agile practices that guide cross-functional business, operations, and service teams to success. This requires owning and driving discussions and documentation for each project that covers the problems to solve, the scope of deliverables, project plans, roles and responsibilities, and operational processes captured in process maps and standard operating procedures.In addition, they help teams weigh tradeoffs and adjust priorities as new insights emerge, including accounting for cross-functional project team capacity.

This role has the accountability to use and teach Agilemethodologiesas a way to improve how work gets delivered and for building new skills, capabilities and best practices in RIS that accelerate the collective impact on the top and bottom line.

To succeed in the role, the candidate must demonstrate intellectual curiosity, an experimentation mindset, and the ability to bring clarity to complex and/or ambiguous challenges. This role also requires strong partnership and collaboration with cross-functional partners, e.g., business, operations and service, technology, contracts, finance, legal, risk, and compliance.

Key Responsibilities

Act as Agile Project Manager for end-to-end execution of large-scale, strategic, business initiatives across RIS and supporting functions, driving delivery from intake and planning through implementation and business adoption.
Lead project execution by developing delivery plans, managing dependencies, facilitating decision-making, driving accountability, and proactively removing roadblocks to ensure successful outcomes.Provide clear and timely executive communications, including project status, risks, issues, dependencies, and recommendations to RIS leadership and key stakeholders.
Facilitate cross-functional collaboration among Business, Operations, Legal, Finance, Investments, IT,fostering agile ways of working and leading discussions that balance priorities, resources, risks, and timelines. Build strong relationships and develop a deep understanding of RIS products, customers, operational processes, and strategic objectives to effectively influence outcomes and drive delivery.
Partner with stakeholders and subject matter experts to define problem statements, evaluate operational solutions, and implement process improvements that enhance controls, efficiency, and business outcomes.Develop process maps, operating procedures, project documentation, and governance materials to support sustainable implementation and operational readiness.
Support portfolio management activities, including intake, scoping, prioritization, capacity planning, and measurement of business value to ensure focus on the highest-impact initiatives.

Required Qualifications

2-4 years relevant business experience in project management.
Understanding of the Agile manifesto and the four key values. In-depth familiarity with Agile delivery frameworks, such as the dynamic systems development method (DSDM) approach, along with Agile methods and tools.
Ability to lead initiatives from kickoff through execution and evaluation of success, with strong stakeholder management skills and the ability to navigate cross-functional teams — including business, technology, and operations — to gain buy-in and drive results.
Dynamic, customer-centric mindset with strong critical thinking, analytical, and problem-solving skills, a strategic emphasis on driving value while balancing costs and risks, and the ability to deconstruct complex problems into actionable plans grounded in first principles
Ability to use approved AI tools to support routine tasks such as drafting, summarizing, organization information, and improving day-to-day efficiency.
High school diploma or equivalent.

Preferred Qualifications

Undergraduate degree or higher.
Project Management Certification (e.g. Certified Project Management Professional (PMP)), ideally with a PMI Agile Certified Practitioner distinction.
Experience leading complex, multi-functional teams within a highly matrixed environment, with a background in annuities, reinsurance, or life insurance operations and an understanding of finance and investment processes.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $105,000 - $120,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

About the Company

MetLife

Sells life insurance and workplace benefits

MetLife sells life, dental, disability and other insurance, along with annuities and retirement products, to individuals and to employers that offer them as workplace benefits. It is one of the largest US life insurers and a major supplier of group benefits to American employers, with insurance businesses across Asia, Latin America, Europe and the Middle East. Customers pay premiums for coverage, and MetLife invests those funds and also manages money for outside clients through its asset management arm. Its retirement business takes over pension obligations from employers and pays the monthly benefits owed to their retirees. MetLife was founded in 1868 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1868

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