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Frontier Communications

Client Partner - SLED Sales

Account ManagementPosted on Nov 9
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • A bachelor's degree or four or more years of work experience is required.
  • Six or more years of relevant work experience are required.
  • Willingness to travel up to approximately 50% of the time is required.
  • A valid driver's license is required.

Responsibilities

  • Develop relationships and strategies to win new business and ensure client satisfaction.
  • Manage account strategy, pricing, contracts, billing, provisioning, troubleshooting, and technical support functions.
  • Determine and execute new ways to grow revenue by solving business challenges.
  • Identify and mitigate potential competitive threats.
  • Target key stakeholders, including CIOs, police chiefs, fire chiefs, and city managers, to elevate Verizon in technology conversations.
  • Identify and respond to large complex requests for proposals (RFPs) exceeding $30 million.
  • Manage state contracts and non-standard request processes.
  • Lead contract negotiations between internal teams and customers, and serve as a liaison to municipalities and representatives with other clients using the contract vehicle.
  • Identify key opportunities to pursue and win RFPs.
  • Drive executive briefing center (EBC) engagement with key executive leaders.
  • Engage CIO-level leadership within federated agency departments.
  • Facilitate EBCs with senior leadership and product teams.
  • Solicit and manage new technology proofs of concept with key customers.
  • Lead strategic projects within top agencies.
  • Provide follow-up education and training to customers.
  • Attend City Council meetings to gain political, technological, and competitive insight.
  • Generate and manage forecasts.
  • Interpret tracking reports, pivot tables, and customer proposals.
  • Research market trends on an ongoing basis.
  • Use Verizon's Velocity Selling methodology and AI-enabled customer relationship management tools for automation, predictive analysis, and personalized customer engagement.

Desired Qualifications

  • Experience in account development and leadership.
  • Experience selling network and data center solutions, including cloud computing, security, call center solutions, and customer premises equipment (CPE).
  • Ability to meet or exceed challenging sales targets.
  • Experience developing relationships with large multinational and Fortune 500 accounts.
  • Communication skills to effectively position new ideas.
  • Experience persuading and negotiating to create desired outcomes.
  • Experience balancing multiple competing priorities in a dynamic environment.
  • Experience selling to government and education verticals.

About the Company

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