U

University of Miami

Research university in Coral Gables, FL

Executive Director - Network and Telecommunications

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeMiami, FL, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Technology, or a related field is required; a master's degree is preferred.
  • At least 10 years of progressive leadership experience in enterprise networking and telecommunications.
  • Experience leading large-scale, high-availability environments, ideally in healthcare, higher education, or similarly complex enterprises.
  • Deep knowledge of enterprise networking technologies such as Cisco, Aruba, Juniper, or Palo Alto, or equivalent.
  • Expertise in network security, Network Access Control solutions such as Cisco ISE or Aruba ClearPass, and segmentation strategies.
  • Strong background in voice and data technologies, including Voice over Internet Protocol, Session Initiation Protocol, private branch exchange systems, and unified communications platforms.
  • Experience with Distributed Antenna System design, deployment, and optimization.
  • Familiarity with wireless infrastructure, cloud networking, Software-Defined Wide Area Network, and hybrid environments.
  • Ability to validate architecture decisions.
  • Ability to translate technical concepts into business outcomes for executive audiences.
  • Ability to challenge designs, guide engineers, and lead resolution of critical incidents firsthand.
  • Certifications such as Cisco Certified Network Professional, Cisco Certified Internetwork Expert, Certified Information Systems Security Professional, Aruba ASE, or Information Technology Infrastructure Library are strongly preferred.

Responsibilities

  • Define and execute the enterprise networking and telecommunications strategy in alignment with organizational objectives and industry advances.
  • Develop a forward-looking strategy for adopting emerging technologies to advance enterprise priorities.
  • Partner with executive leadership to ensure networking and voice and data services support business continuity, growth, and digital transformation.
  • Oversee the design, implementation, optimization, and management of large-scale enterprise networks, including Local Area Networks, Wide Area Networks, Wireless Local Area Networks, cellular, Voice over Internet Protocol, and Contact Center as a Service.
  • Ensure robust network security through firewalls, intrusion prevention, segmentation, and Network Access Control.
  • Lead initiatives that advance the objectives of operating a high-performing and secure environment.
  • Direct enterprise voice and data infrastructure, including Voice over Internet Protocol, Session Initiation Protocol trunking, private branch exchange systems, and collaboration platforms.
  • Ensure high availability and quality of service for voice and video communications across the organization.
  • Oversee telecommunications planning, engineering, and infrastructure lifecycle management.
  • Lead the design, deployment, and optimization of Distributed Antenna Systems to ensure reliable cellular and wireless coverage across facilities.
  • Work closely with mobile carriers to expand and optimize mobile network coverage at University of Miami campuses.
  • Oversee enterprise wireless infrastructure to ensure secure, scalable, high-performance connectivity.
  • Develop and execute a wireless technology roadmap that enhances enterprise performance, security, and stability.
  • Establish and enforce operational policies, standards, and best practices for networking and telecommunications.
  • Drive automation and monitoring to improve efficiency, reduce downtime, and enhance incident response.
  • Manage vendor relationships, contracts, and procurement for networking and telecommunications services.
  • Lead, mentor, and develop a team of network engineers, telecommunications specialists, and security professionals.
  • Foster a culture of accountability, innovation, and continuous improvement.
  • Adhere to University and unit-level policies and procedures and safeguard University assets.
  • Define and execute a multi-year connectivity strategy supporting clinical systems and patient care environments, research computing and data-intensive workloads, and academic and campus digital experiences.
  • Lead architectural evolution toward cloud-integrated and hybrid networking models, zero-trust security frameworks, and software-defined and automated infrastructure.
  • Serve as the final technical authority across network domains and personally engage in complex design and troubleshooting scenarios.
  • Ensure continuous availability and performance of connectivity services supporting electronic health records, clinical devices and bedside systems, telemedicine and patient engagement platforms, and research labs and high-performance computing environments.
  • Lead incident command during major outages to ensure rapid resolution and communication.
  • Establish and enforce high-availability architectures, failover and redundancy strategies, and performance and resilience standards aligned with healthcare needs.
  • Lead a multidisciplinary organization of approximately 70–80 engineers, architects, and operations professionals.
  • Drive automation and observability across network operations, reduced mean time to resolution, and proactive performance monitoring.
  • Implement service-level agreements tied to clinical and research service expectations, operational key performance indicators, and accountability frameworks.
  • Align network architecture with healthcare regulatory requirements and security frameworks.
  • Partner with cybersecurity leadership to implement zero-trust network access, segmentation for clinical and research environments, and secure remote and cloud connectivity.
  • Ensure continuous improvement of network security posture and risk mitigation.
  • Lead enterprise voice, video, and collaboration platforms across the health system and university.
  • Oversee Distributed Antenna Systems and carrier partnerships to ensure reliable cellular coverage in clinical environments.
  • Deliver seamless, secure wireless experiences for clinicians and staff, students and faculty, and patients and visitors.
  • Own delivery of critical initiatives, including network modernization and technical debt reduction, migration to software-defined and cloud-integrated architectures, and adoption of automation and artificial intelligence-driven operations.
  • Translate emerging technologies into practical, enterprise-ready capabilities.
  • Manage a significant portfolio of infrastructure investments.
  • Lead vendor strategy across networking, telecommunications, and carrier services.
  • Ensure contract optimization, performance accountability, and alignment with enterprise cost and value objectives.
  • Build and sustain a high-performance engineering and operations organization.
  • Develop deep technical capability across the team and future leaders within the organization.
  • Foster a culture of accountability, technical excellence, continuous improvement, and innovation.

Desired Qualifications

  • A master's degree is preferred.
  • Certifications such as Cisco Certified Network Professional, Cisco Certified Internetwork Expert, Certified Information Systems Security Professional, Aruba ASE, or Information Technology Infrastructure Library are strongly preferred.
  • Experience leading large-scale, high-availability environments in healthcare, higher education, or similarly complex enterprises is ideally preferred.

About the Company

University of Miami

Research university in Coral Gables, FL

The University of Miami is a private research university focused on education, discovery, and service, with undergraduate, graduate, and professional programs.

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