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OpenRoad Auto

Largest BC automotive dealership group

Automotive Technician

Automotive Mechanical Repair & MaintenancePosted on Nov 10
Full-timeRichmond, BC, CanadaIn-person

About the Job

Requirements

  • Must be a fully licensed technician.
  • Porsche High Voltage Technician (HVT) and High Voltage Expert (HVE) certifications are required.
  • Have 2–3 years of experience working on European vehicles, including Porsche vehicles.
  • Possess strong diagnostic and problem-solving skills to maintain optimal customer satisfaction.
  • Be able to work effectively with other members of the Service Department team.
  • Be committed to consistently delivering high-quality work.
  • Be able to make sound decisions consistent with the essential job functions.
  • Have a valid Canadian driver's license and provide a driver's abstract for review.

Responsibilities

  • Receive repair orders from the dispatch tower or Service Advisor and perform the outlined work efficiently and accurately.
  • Perform work in accordance with dealership and factory standards.
  • Use computerized diagnostic and other testing devices to diagnose and isolate faults.
  • Adjust, repair, or replace parts and components of automotive systems, including brakes, steering and suspension, engine and drivetrain, cooling and climate control, and electrical and electronic systems, using hand tools and specialized automotive repair equipment.
  • Perform scheduled maintenance, including oil changes, lubrication, and tune-ups.
  • Test and adjust repaired systems to manufacturer performance specifications.
  • Communicate with the parts department to obtain needed parts, and save and tag parts when work is under warranty or when requested by the customer.
  • Examine vehicles to determine whether additional safety or service work is required.
  • Immediately advise the Service Advisor if additional work is needed, outlined work is unnecessary, or repairs cannot be completed within the promised time.
  • Inform the dispatcher when a job is started, finished, or interrupted, giving particular attention to repair orders marked RUSH or CUSTOMER WAITING.
  • Complete and maintain documentation of work performed.
  • Road-test vehicles to test automotive systems and components and quality-check work performed.
  • Supervise assigned apprentice technicians.
  • Attend factory-sponsored training classes and keep up to date with factory technical bulletins.
  • Ensure customers' cars are kept clean.
  • Keep the shop area neat, clean, and free of safety hazards.
  • Comply with Federal, Provincial, and Municipal regulations, including those governing hazardous-waste disposal.
  • Assist in creating quotes for additional work required.
  • Complete online training as required.
  • Follow company safety policies and practices and immediately report accidents to a Manager or Supervisor.
  • Perform other duties as assigned by management.

Desired Qualifications

  • Gold-level Porsche Technician certification, including specialized Porsche manufacturer training, is an asset.

About the Company

OpenRoad Auto

Largest BC automotive dealership group

OpenRoad Auto operates as BC’s largest automotive dealership group, owning 42 full-service retail locations and representing 23 vehicle brands across British Columbia and Ontario, plus seven collision centres. It helps buyers and owners through an experiential automotive retail experience that covers new and used vehicle sales, routine service, and collision repair, supported by free Club OpenRoad loyalty memberships. The company differentiates itself with its large multi-brand network, wide geographic footprint, customer-first loyalty program, and its philanthropic arm, the OpenRoad Foundation. OpenRoad’s goal is to make car ownership more rewarding by building trusted relationships and offering an improved automotive experience through ongoing service, loyalty benefits, and community giving.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Richmond, Canada
Founded
2000

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