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Suitsupply

Global retailer of Italian wool suits

Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeDaejeon, South Korea

About the Job

Requirements

  • Exceptional customer service and clienteling skills.
  • At least five years of experience leading a high-volume store with more than 50 staff members and/or experience with a multi-unit store.
  • Ability to coach and motivate a team.
  • Professional verbal and written communication skills.
  • Availability for a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

  • Lead and develop a professional store team to achieve company goals and improve individual objectives.
  • Collaborate with training teams to develop a high-performing team.
  • Establish weekly and monthly team objectives.
  • Ensure employees present professionally according to company policies and deliver a high level of customer service to achieve sales and personalized customer experiences.
  • Recruit qualified employees and source talent in the local market to strengthen the team.
  • Own the store profit and loss report and manage budgets for salaries, expenses, inventory, and other items.
  • Ensure merchandise is displayed attractively and according to visual guidelines.
  • Ensure store standards and operations meet company standards.
  • Collaborate with store support departments to use company resources effectively.
  • Coordinate with Human Resources on company policies, procedures, and development planning for the store team.

About the Company

Suitsupply

Global retailer of Italian wool suits

Suitsupply is a global premium menswear retailer that sells high-quality Italian wool suits and offers tailoring and customization services. Its products include ready-to-wear suits as well as bespoke options, supported by an omnichannel model with a robust ecommerce platform and more than 150 physical stores. How it works: customers browse and purchase suits online or in-store, and can access tailoring and customization to achieve a personalized, perfect fit. The company differentiates itself through emphasis on quality materials, craftsmanship, and personalized service that helps ensure a precise fit, alongside a broad range of customization options. Its goal is to provide sartorial excellence and a personalized fit for discerning clients around the world.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$605M
Headquarters
Amsterdam, Netherlands
Founded
2000

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