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Henry Ford Health

Academic medical center delivering comprehensive healthcare

Lead Medical Assistant - Family Practice

Clinical Support & Patient AdministrationUpdated on Nov 12
Full-timeLivonia, MI, USANo salary listedIn-person

About the Job

Requirements

  • Graduate from a Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) Medical Assistant Program, or graduate from a formal medical assistant program with at least five years of continuous work as a Medical Assistant and verifiable clinical experience.
  • Complete a clinical externship and have three years of experience as a Medical Assistant.
  • Be able to perform a wide variety of clinical skills related to ambulatory patient care.
  • Have basic computer knowledge and keyboarding skills.
  • Successfully complete the HFMG pharmacology class and test.
  • Hold a current BLS-C certificate.
  • Hold one of the following certifications or registrations: Certified Medical Assistant (CMA) eligible for certification by the American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) from the American Medical Technologist organization (AMT); Certified Clinical Medical Assistant (CCMA) from the National Healthcare Association (NHA); or National Certified Medical Assistant (NCMA) certification from the National Center for Competency Testing (CCT). Failure to retain the certification or registration results in termination from employment.

Responsibilities

  • Prepare patients for clinical examinations while complying with clinical protocols and standards.
  • Perform clinical skills for ambulatory patient care, including vital signs assessment, specimen collection, and patient screening.
  • Follow infection control procedures and HIPAA regulations during patient interactions.
  • Accurately and completely document patient information and clinical findings in the electronic health record system.
  • Provide direct support and oversight to medical assistant staff to ensure consistent adherence to clinic standards and procedures.
  • Coordinate scheduling, patient flow, and clinic operations to optimize efficiency and patient care delivery.
  • Perform receptionist duties as assigned, including patient check-in, appointment scheduling, and telephone communications.
  • Perform laboratory assistant functions when required, including specimen processing and quality assurance.

About the Company

Henry Ford Health

Academic medical center delivering comprehensive healthcare

Henry Ford Health operates a large Michigan health system that provides a full range of medical services through 13 acute-care hospitals, behavioral health facilities, home health, virtual care, pharmacy, eye care, and more, along with health insurance and related retail. It delivers care via a network of hospitals and clinics offering primary, preventive, specialty, surgical, and rehabilitative services, with options for in-person and virtual visits, while also supporting research and education to improve treatments. The system stands out as one of Michigan’s largest and most diverse employers with over 50,000 team members and more than 550 sites, and it is repeatedly recognized for excellence in cancer, cardiology, neurology, orthopedics, and multi-organ transplants, underpinned by strong research funding. Its goal is to partner with patients and communities to provide high-quality care, advance medical research, and educate the next generation of health professionals.

Company size
10,001+
Company stage
Grant
Total funding
$40.3M
Headquarters
Detroit, MI
Founded
1915

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