Operations Enablement Analyst
Confirmed live in the last 24 hours
Rightway

201-500 employees

Healthcare experience simplification through technology and services
Company Overview
Rightway stands out as a leader in the healthcare industry by leveraging technology to simplify healthcare experiences for clients and members. Their competitive advantage lies in their ability to streamline complex processes, making healthcare more accessible and user-friendly. The company's culture fosters continuous learning and improvement, encouraging employees to contribute to technical advancements and industry leadership.

Company Stage

Series C

Total Funding

$238.7M

Founded

2017

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

17%

1 year growth

63%

2 year growth

94%
Locations
Denver, CO, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
Operations & Logistics
Quality Control & Compliance
Supply Chain Management
Requirements
  • Demonstrated ability to work independently.
  • Proficient in Microsoft Office including but not limited to Excel, Word, GoogleDocs/sheets, etc.
  • Ability to adapt to changing priorities and business demands.
  • Highly organized, with experience in project managing, creating roadmaps, and executing with accountability.
  • Demonstrates in-depth understanding of healthcare benefits, i.e. medical, pharmacy, dental, vision.
  • Impeccable communication, both verbal and written, skills.
  • Analytic skills set required, i.e. research and analyze information related to the client’s benefit offerings and ecosystem.
  • Ability to multitask and manage more than one project at a time.
  • Ability to translate complex competencies into common speak.
  • Ability to organize work and documents that may come from disparate sources.
  • Clearly organize information in a logical flow.
Responsibilities
  • Source, analyze and maintain up to date information for Health Guides.
  • Maintenance of member-facing benefits tools.
  • Partner with Navigation Delivery leadership teams to align on Health Guide navigation nuances and training materials.
  • Attend and participate in external client meetings.
  • Partner cross-functionally with internal stakeholders to assess priorities for navigating benefit ecosystem.
  • Maintenance of knowledge-based tools leveraged by our navigation team.
  • Maintenance of client and member plan mapping needs as well as investigation and resolution of known errors.
  • Develop SOPs, product recommendations, raise or address operational gaps, and continuously look for ways to improve the business and member experience.
  • Answers benefit questions; ensures members understand their options and shared financial responsibility, e.g. deductibles, coinsurance, and out of pocket maximum.