Special Events Catering Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Special Events Catering Manager  
The Special Events Catering Manager is responsible for securing and servicing catering and special event business within the Social and Corporate markets through proactive sales, relationship building, prospecting, and promotion. This role focuses on maximizing revenue and profitability while delivering exceptional service and upholding Four Seasons standards. The Special Events Catering Manager will be responsible for selling and coordinating private events and restaurant buyouts, working closely with the Food & Beverage team to create memorable guest experiences and ensure seamless event execution. This position plays a key role in driving event revenue while maintaining strong client relationships from initial inquiry through event completion.

The Special Events Catering Manager reports directly to the Assistant Director of Special Events.

What You Will Do 

• Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.  Ensure all information is noted in Golden Sales and Catering for accurate account information.
• Actively solicit new business and respond to inquiries with the intention of confirming profitable wedding, catering, and special events business. Collaborate with clients and operational partners to develop creative event concepts and memorable experiences that differentiate the resort and drive guest satisfaction. Maintain an active trace/follow-up system on all inquiries and personal sales calls.   
• Conduct property tours and entertain planners of meetings, social events, and weddings.   

What You Will Bring   

• Excellent reading, writing and oral proficiency in the English language.  

• Strong selling and interpersonal skills.
• Demonstrates a naturally positive, optimistic, and solution-oriented attitude, even in fast-paced and demanding environments.
• High level of creativity with a passion for designing and executing memorable, personalized, and distinctive events that exceed guest expectations.
• Attention to detail.
• Ability to handle multiple tasks and make decisions in a fast-paced client-driven environment.
• Understanding or Salesforce, MS Word, Excel, and Outlook preferred
• Maui Liquor Card 

What To Expect  

•    Full time schedule based on operational needs, including evenings, weekends, and public holidays  

•    A physically active role  

What We Offer You 

•   Salary Range: $80,000 - $96,000

•   Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)   

•   Paid time off including Vacation, Sick time, Live Well Day, Community Care Day   

•   Excellent Training and Development opportunities    

•   Learning & Development Subsidy   

•   Many career opportunities within the hotel and to other Four Seasons   

•   Employee Travel Program   

•   Complimentary Dry Cleaning for Employee Uniforms    

•   Complimentary Employee Meal and Paid Meal Break   

Be part of a cohesive team with opportunities to build a successful career with global potential.   

Learn more about what it is like to work at Four Seasons – visit us:    

fourseasons.com/careers    

https://www.linkedin.com/company/four-seasons-hotels-and-resorts    

https://www.facebook.com/FourSeasonsJobs    

https://twitter.com/FourSeasonsJobs    

https://www.fourseasons.com/maui/landing-pages/property/careers.html  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal