Inactive
R

Royal Caribbean Group

Cruise vacation company operating multiple brands

Manager, HR System Design

Enterprise ApplicationsPosted on Jul 17
Full-timeMexico City, CDMX, MexicoNo salary listed

About the Job

Requirements

  • Have 7 or more years of experience supporting HR technology, HRIS platforms, or enterprise applications.
  • Have 3 or more years of hands-on SAP SuccessFactors configuration experience.
  • Have 2 or more years of people leadership experience.
  • Have strong configuration expertise in at least one or more SAP SuccessFactors modules: Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Learning, or Succession.
  • Have experience with Business Rules, MDF Objects, Role-Based Permissions, Workflows, Integrations, and Data Management.
  • Have strong troubleshooting, testing, and release support experience.
  • Have experience working within Agile and SDLC environments.
  • Be able to translate business requirements into scalable technical solutions.

Responsibilities

  • Perform and oversee hands-on configuration of SAP SuccessFactors and related HR platforms.
  • Configure and review Business Rules, Workflows, Role-Based Permissions, Field Configurations, Templates, Security Settings, and Page Layouts.
  • Support implementation of new functionality, enhancements, integrations, and releases.
  • Troubleshoot complex system issues and partner with technical teams on resolution activities.
  • Ensure configuration consistency and governance compliance.
  • Lead a team of Analysts and Leads supporting HR platforms.
  • Provide technical guidance, coaching, and development opportunities.
  • Review solution designs and ensure delivery quality.
  • Support resource planning and workload management.
  • Promote best practices and technical standards across the team.
  • Partner with stakeholders to intake, evaluate, and prioritize enhancement requests.
  • Translate business requirements into technical configurations and system designs.
  • Estimate effort and support delivery planning activities.
  • Maintain backlog governance and ensure delivery transparency.
  • Lead and participate in SDLC activities.
  • Ensure proper execution of Unit Testing, System Testing, Regression Testing, and UAT Support.
  • Coordinate defect management and issue resolution activities.
  • Support production deployments and release management processes.
  • Validate solutions against business and quality requirements.
  • Partner with HR Operations, Talent Acquisition, Learning, Compensation, Payroll, and IT teams.
  • Act as a trusted advisor on platform capabilities and configuration options.
  • Support adoption of new functionality and continuous improvement initiatives.
  • Develop technical documentation, knowledge articles, and support materials.
  • Monitor platform performance and system health.
  • Identify optimization opportunities and implement sustainable solutions.
  • Support compliance, audit, and data integrity activities.
  • Evaluate SuccessFactors releases and recommend adoption of new capabilities.
  • Escalate key risks, dependencies, and operational concerns.

Desired Qualifications

  • SAP SuccessFactors certifications are preferred.

About the Company

Royal Caribbean Group

Cruise vacation company operating multiple brands

Royal Caribbean Group operates multiple cruise brands, including Royal Caribbean International, Celebrity Cruises, and Silversea Cruises, and holds 50% stakes in joint ventures that run TUI Cruises and Hapag-Lloyd Cruises. Guests book cruises on ships that offer cabins, dining, activities, and excursions, sailing to destinations around the world. The group uses a global, multi-brand fleet and joint ventures to reach more customers and destinations, while emphasizing ethics, diversity, and responsible operations. Its goal is to deliver the best vacation experiences, while sailing safely, protecting the oceans, and acting with integrity for guests, employees, and communities.

Company size
10,001+
Company stage
IPO
Headquarters
Miami, FL
Founded
1969

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