Product Manager

About the role

As a Product Manager for Beneficial Deployments, you will drive Claude's adoption and impact across communities that need AI most—nonprofits, educational institutions, healthcare organizations, life sciences research, and economic mobility initiatives globally. You'll own the end-to-end product strategy for making Claude accessible and beneficial to underserved sectors, building specialized features, pricing models, and partnerships that bridge the gap between frontier AI capabilities and real-world deployment in mission-critical environments.

This role requires deep empathy for underserved communities, experience building products for social impact, and the ability to navigate complex stakeholder landscapes while maintaining Anthropic's commitment to safety and beneficial AI deployment.

Responsibilities:

Product Strategy & Community Understanding

• Define and execute product strategy for beneficial deployments across key verticals (nonprofits, education, healthcare, economic mobility)
• Build deep understanding of community needs through direct engagement with underserved populations and mission-driven organizations
• Identify opportunities where Claude can create transformative impact in communities with limited access to AI technology
• Develop pricing and packaging strategies that balance financial sustainability with accessibility for resource-constrained organizations

Product Development & Execution

• Own segment-specific product features and offerings that serve diverse community needs
• Build specialized capabilities for accessibility, multilingual support, and inclusive design
• Create growth infrastructure for partnerships and distribution channels reaching underserved markets
• Develop R&D prototypes and custom integrations to unlock new deployment opportunities
• Design impact measurement tools and frameworks to quantify beneficial outcomes at scale

Partnership & Cross-functional Leadership

• Partner with Beneficial Deployments field teams to translate community insights into product requirements
• Collaborate with finance to develop sustainable business models for impact-focused products
• Work with engineering, design, and research teams to build technical solutions for diverse user needs
• Build relationships with nonprofit organizations, educational institutions, and healthcare providers
• Coordinate with GTM teams to drive adoption in target communities

Market Development & Impact

• Create go-to-market strategies for regulated and resource-constrained sectors
• Establish verification systems and distribution partnerships for specialized offerings
• Drive adoption metrics and measure social impact across different verticals
• Build scalable solutions that can reach global markets and emerging economies

Qualifications:

Required Experience

• 8+ years of product management experience, with demonstrated impact in social sector, nonprofit technology, education technology, healthcare, or emerging markets
• Deep understanding of underserved communities' needs and constraints
• Track record of building products that balance social impact with business sustainability
• Experience with international markets, multilingual products, or accessibility features
• Strong technical fluency and ability to work with engineering teams on complex product challenges
• Exceptional stakeholder management across diverse cultural and organizational contexts

Preferred Qualifications

• Experience with AI/ML products or LLM applications
• Background in nonprofit operations, international development, or social entrepreneurship
• Understanding of pricing models for resource-constrained organizations
• Experience with partnership development and ecosystem building
• Knowledge of compliance requirements in regulated sectors (healthcare, education)
• Track record of shipping products that reached underserved or emerging markets

Core Competencies

• Mission Alignment: Deep commitment to using AI for social good and beneficial deployment
• Customer Obsession: Genuine empathy for underserved communities with ability to translate needs into products
• Builder Mentality: Hands-on approach to prototyping and validating solutions with limited resources
• Strategic Thinking: Ability to identify high-impact opportunities and build sustainable business models
• Cross-cultural Fluency: Experience working across diverse stakeholders and cultural contexts
• Execution Excellence: Track record of shipping products quickly while maintaining quality and accessibility

What makes this role unique:

You'll work at the intersection of frontier AI and global social impact, ensuring that transformative technology reaches communities that need it most. This role offers the opportunity to shape how AI benefits humanity's most pressing challenges while building products used by millions of people in nonprofit, education, healthcare, and economic mobility sectors worldwide.

Success in this role means creating measurable positive impact for underserved communities while building sustainable product offerings that demonstrate AI can be both transformative and accessible. You'll have significant autonomy to define our approach to beneficial deployments while working closely with field teams who deeply understand community needs.

This role is ideal for product leaders who are passionate about using technology for social good, comfortable with the complexity of serving diverse global markets, and excited to build products that prove AI can be a force for positive change in the world.