Deloitte

Audits companies and advises on tax and technology

IT & Facilities Lead

System Administration +1Confirmed live in the last 24 hours

Full-timeTunis, TunisiaNo salary listedIn-person

About the Job

Requirements

A Bac+3 to Bac+5 degree in IT, specializing in IT infrastructure and workstation management.
Professional experience of at least three years; experience in banking, insurance, or a service center is desirable.
Good knowledge of the standards and requirements of ISO 27001 and ISO 22301.
Perfect command of French, both spoken and written.

Responsibilities

Supervise the network and IT equipment fleet.
Manage IT support requests and incidents, ensuring they are handled as promptly as possible.
Maintain the IT fleet and telecommunications equipment in optimal operating condition.
Serve as the local liaison with LSI D.E.S CASA and Group IT.
Administer and supervise the AEOS database, including requests to create, modify, and delete access rights and badges.
Ensure the requirements of ISO 27001 and ISO 22301 are applied to IT and general services activities.
Supervise Soft FM and Hard FM service providers.
Coordinate purchases made locally.
Serve as the local liaison for D.E.S Compliance, particularly regarding compliance and adherence to internal procedures.

Desired Qualifications

Experience in banking, insurance, or a service center is desirable.

Principales missions :

• Assurer la supervision du réseau et du parc informatique.

• Gérer les demandes d’assistance et les incidents IT, en garantissant leur traitement dans les meilleurs délais.

• Veiller au maintien en conditions opérationnelles optimales du parc informatique et des équipements de télécommunication.

• Assurer le rôle de relais local auprès de la LSI D.E.S CASA ainsi que de la DSI Groupe.

• Administrer et superviser la base AEOS, notamment à travers la gestion des demandes de création, de modification et de suppression des droits d’accès et des badges.

• Garantir l’application des exigences des normes ISO 27001 et ISO 22301 relatives aux activités IT et aux services généraux.

• Superviser les prestations de services Soft FM et Hard FM.

• Coordonner les achats réalisés localement.

• Assurer le relais local de la Direction Compliance D.E.S, notamment en matière de conformité et de respect des procédures internes.

Profil recherché :

• Diplôme Bac+3 à Bac+5 en informatique, avec une spécialisation en infrastructures IT et gestion des postes de travail.

• Excellent sens du service

• Maîtrise parfaite du français, à l’oral comme à l’écrit.

• Expérience professionnelle minimale de trois ans, idéalement acquise dans les secteurs bancaire, assurantiel ou au sein d’un centre de services.

• Bonne connaissance des référentiels et des exigences des normes ISO 27001 et ISO 22301.

About the Company

Deloitte

Audits companies and advises on tax and technology

Deloitte audits companies and advises businesses and governments on tax, technology, and risk, and it is one of the Big Four, the world's four largest accounting firms. In 1849 its founder became the first independent auditor of a public company, Britain's Great Western Railway. Its auditors check companies' financial reports for errors and fraud before investors rely on them, while its consultants design strategy, install business software, and defend clients against cyberattacks. Clients pay fees for each audit or project, and each country's Deloitte firm is a separate business owned by its local partners. Deloitte was founded in London in 1845 and is based in New York.

Company size: 10,001+
Company stage: Late Stage VC
Total funding: $17.1M
Headquarters: New York, NY
Founded: 1845

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