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Great Plains Health

Independent regional health system

Patient Scheduler

Full-Time
No salary listed
Entry
North Platte, NE, USA
In Person

About the job

Requirements
  • Maintain a thorough understanding of the Scheduling modules in the Hospital Information System and Document Imaging System.
  • Interpret insurance information and insurance cards.
  • Use software applications, related information-system modules, and Order Facilitator.
  • Manage downtime procedures and re-initiation of the Hospital Information System and Document Imaging System as related to scheduling.
  • Interpret orders and determine which test requires scheduling.
  • Manage difficult phone conversations with potential patients and others.
Responsibilities
  • Schedule services designated to central scheduling in a timely manner while ensuring that all required documentation is present on the order and following protocols established by the department performing the test.
  • Schedule, cancel, and reschedule patients.
  • Edit or update the patient appointment desk to reflect changes in patient demographics, including phone number, address, and status.
  • Maintain a minimum accuracy rate of at least 99% after six months of employment.

About the company

Great Plains Health is a community-owned regional health system based in North Platte, Nebraska. It provides hospital, emergency, primary, specialty, surgical, cancer, cardiovascular, rehabilitation, and diagnostic services. Patients across west-central Nebraska and surrounding rural communities use its hospital, clinics, and outreach locations. Clinical care is supported by nursing, laboratories, imaging, pharmacy, air transport, technology, facilities, and administration. Its workforce includes physicians, nurses, allied-health professionals, technicians, patient services, and shared-system teams.

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Founded

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