Lead Backstage Hospitality Assistant

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Historic Palm Springs Plaza Theatre, located in the heart of Downtown Palm Springs, California, reopened on December 1, 2025, after a $34 million dollar restoration. The theater hosts 120+ events per year, including hosting the Palm Springs International Film Festival, Palm Springs Symphony, Palm Springs Gay Men’s Chorus, Modern Men: Coachella Valley Men’s Chorus, Palm Springs Pops Orchestra, Modernism Week, Palm Springs Jazz Festival, and many national touring acts. The theater capacity is 700 seats.

• Assisting the Event Manager with hospitality ordering, pre-shopping riders, and itemizing receipts for show settlement. 
• Assisting with hotel bookings for talent, managing and maintaining a list of inquiries and booking information. 
• Lead, train, and guide the Backstage Hospitality Assistants.
• Prepare dressing rooms according to artist riders (stock beverages/snacks, set towels/toiletries, and tidy/refresh between sets).
• Coordinate catering: place/pick up orders, set up buffet/green rooms, label allergens, replenish, and break down; keep backstage food areas sanitary and presentable.
• Run show-day errands (within policy) and manage receipts; maintain petty cash/expense logs. This including Runner shifts as determined per show needs. 
• Backstage support: assist with load-in/load-out of hospitality items; keep traffic lanes clear; maintain a clean, safe, ADA-aware environment.
• Liaise with artist reps, stage management, and FOH/operations to handle last-minute requests professionally and discreetly.
• Inventory & reset: track stock levels; restock and reset hospitality areas post event.

• Prior experience in hospitality, catering, events, or theater/venue operations (backstage or FOH).
• Calm, organized multi-tasker with excellent communication and a service mindset.
• Ability to lift heavy objects, move carts, and stand/walk for extended periods.
• Flexible availability (nights/weekends/holidays as scheduled).
• Valid driver’s license and reliable transportation for local errands (mileage reimbursed per policy).
• Riverside County Food Handler Certificate (required for anyone handling food/beverages/utensils).
• California ABC Responsible Beverage Service (RBS) certification if your shifts include setting/serving alcoholic beverages (must be certified within 60 days of first alcoholic service shift; certification valid 3 years).

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.