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Minnesota State

Assistant Director of Registration and Academic Records

School Leadership & AdministrationUpdated on Nov 14
Full-timeMankato, MN, USA$47.8k - $93.8k

About the Job

Requirements

  • A Master’s degree is required.
  • At least three years of professional full-time experience is required.
  • Professional experience in records and registration, enrollment services, and/or student service operations is required.
  • Working knowledge of student information systems, learning management systems, student success platforms, and Microsoft applications is required.

Responsibilities

  • Provide leadership for the Registration and Academic Records Office’s registration and enrollment functions serving undergraduate and graduate students.
  • Oversee registration schedules, processes, and support.
  • Handle registration-related appeals.
  • Report enrollment to external entities such as the National Student Clearinghouse.
  • Oversee residency, reciprocity, and specialized tuition functions.
  • Supervise customer service staff within the Registration and Academic Records Office and the Veterans Benefits team.
  • Work safely, complete required safety training, and perform job tasks according to university policies and procedures using appropriate tools, equipment, and personal protective equipment.

Desired Qualifications

  • Demonstrated experience leading and implementing registration and enrollment processes.
  • Demonstrated experience in enrollment verification functions and services.
  • Demonstrated experience using student information systems and/or relational databases to perform job functions.
  • Demonstrated experience in process development and continuous process improvement.
  • Ability to lead change within a complex and rapidly changing office or institutional environment.
  • Ability to lead complex change across divisional units while engaging employees at all levels of the organization.
  • Demonstrated experience supervising and providing leadership to professional staff.
  • Demonstrated ability to work independently in ambiguous situations and apply novel solutions.
  • Demonstrated commitment to fostering a diverse working and learning environment.

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