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Atrium Health

Operates hospitals and care network

Medical Assistant - Fellows Clinic

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USA$22.90 - $34.35In-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • For the Greater Charlotte, Wake Forest, and IL/WI divisions, completion of an accredited or approved Medical Assistant program is required; Greater Charlotte and Wake Forest also accept qualifying structured clinical military training or EMT in lieu of the formal program. For IL/WI and Floyd & Navicent divisions, two years of verifiable full-time Medical Assistant experience within the last five years may be accepted instead of program completion.
  • For Greater Charlotte, current American Heart Association Basic Life Support certification is required.
  • For Greater Charlotte, recognized or certified status as a Certified Medical Assistant or Registered Medical Assistant through a listed national organization is required.
  • For Greater Charlotte, successful completion of Atrium Health’s competency assessment and an approved program to become a primary trainer for new teammates are required.
  • For IL/WI and Floyd & Navicent divisions, Basic Life Support for Healthcare Providers certification from the American Heart Association must be obtained within 45 days unless the department leader determines it is not required.
  • For IL/WI and Floyd & Navicent divisions, certification or registration as a Certified Medical Assistant or Registered Medical Assistant through a listed organization is required.
  • For Wake Forest, current American Heart Association Basic Life Support certification, an accepted Medical Assistant credential, and successful completion of Atrium Health’s competency assessment are required. Pediatric Emergency Assessment, Recognition, and Stabilization certification may be required within one year in select areas.
  • For Wake Forest, professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, or an infection prevention or OSHA certificate-holder role is required, along with six points from the list of additional market responsibilities.
  • Two years of experience in a clinical practice setting as a Medical Assistant are required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Proficiency with keyboarding, navigating a Windows operating system, electronic mail, and exposure to electronic medical records systems.
  • Customer service skills that support a positive patient experience are required.
  • Must be able to perform the physical activities of the role, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other team member when available.
  • Must have functional speech, vision, hearing, and touch, and the ability to use fine-hand manipulation skills.
  • Must be able to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
  • Must be able to operate all equipment necessary to perform the job.

Responsibilities

  • Provide patient care within the Medical Assistant scope of practice, follow policies and procedures, and maintain training and competency for the area of specialty.
  • Perform rooming and visit tasks, including taking vital signs, reconciling medications, collecting medical history, reviewing health maintenance and allergies, and conducting screenings such as depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, collecting, labeling, and packing specimens, preparing laboratory orders and requisitions, and tracking results.
  • Perform point-of-care testing under standing or provider orders, and complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Administer medications and vaccines safely according to the rights of medication administration.
  • Perform duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Communicate in a timely manner, work with the team, and escalate issues appropriately.
  • Maintain a clean work environment and appropriately clean instruments and equipment; ensure equipment and supplies are in working order and work areas are stocked.
  • May assist with training and onboarding other teammates.
  • May serve as a role champion or serve on a committee.
  • Provide care appropriate to the ages of patients served by applying knowledge of growth and development across the lifespan, assessing patient-status data, interpreting information needed to identify age-specific requirements, and providing care as described in departmental policies and procedures.
  • Perform other related duties as assigned.

About the Company

Atrium Health

Operates hospitals and care network

Atrium Health is a nonprofit health system serving the southeastern United States with a network of hospitals, clinics, and care sites. It offers primary care, specialty care, rehabilitation, and cancer treatment across more than 1,400 locations, including 40 hospitals. Patients use MyAtriumHealth, a digital portal for scheduling and paying bills, and some care is delivered at home through programs like Levine Children’s. Its goal is to provide accessible, coordinated healthcare across its region while supporting patients with digital tools and broad services, differentiating itself by scale, nonprofit mission, and home-based hospital-level care.

Company size
10,001+
Company stage
Grant
Total funding
$31.6M
Headquarters
Charlotte, NC
Founded
1940

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