Practice Assistant
No salary listed
Entry
London, UK
HybridHybrid schedule: 2 days (14 hours) per week, Monday and Tuesday.
Administrative & Executive AssistanceAdministrative Support
About the job
Requirements
- Advanced knowledge of document management and case management systems.
- Ability to establish and build client relationships and provide client service.
- Proven experience managing high-level client-facing tasks and priorities using a practical, hands-on approach.
- Ability to investigate issues and resolve them through to conclusion.
- Experience working in a legal or professional services environment.
- Aptitude for providing organisational support, anticipating support needs, producing documents, and preparing client communications.
- Advanced knowledge of Microsoft Office.
Responsibilities
- Manage client contacts and respond to basic client queries.
- Manage document production and check work returned by the Document Production team or speech recognition for accuracy and formatting before passing it to the relevant lawyer.
- Make and receive client-related calls and take messages as appropriate.
- Liaise with Client and Marketing teams to support the scheduling of tender meetings, directory interviews, and client training.
- Maintain Interaction by adding new prospects, clients, contacts, activities, and business development information.
- Maintain awareness of client-specific protocols and processes, implement them, provide guidance and training where necessary, and monitor ongoing compliance.
- Open and close files, supervise general filing and record-keeping requirements, and produce engagement letters in compliance with requirements.
- Monitor key client dates and ensure compliance procedures are up to date on all files and matters.
- Support fee earners’ business development activities, including preparing pitches and presentations and scheduling tender, directory, and internal-client meetings.
- Work with business development managers to maintain client contacts in the customer relationship management system and review, update, or archive contacts with rejected email addresses.
- Assist with organising internal and external events, seminars, and conferences.
- Manage diaries and anticipate requirements, including travel and accommodation bookings, meeting rooms, itineraries, agendas, and meeting papers.
- Produce and maintain Excel spreadsheets as required.
- Act as the first point of contact for the team, handle queries, and use initiative to support client service and ownership within the teams.
- Assist with tenders by liaising with Business Development, collating outstanding information, and assisting with draft and final submissions.
- Arrange the preparation and collation of internal sector newsletters and briefings.
- Arrange photocopying, printing, couriers, letters, and faxes.
- Receive instructions through digital dictation and act on them.
- Maintain the LinkedIn profile, update connections, and add new activity.
- Check CVs and copies of previous tenders.
- Manage enquiry inboxes and website queries.
- Serve as a key contact for allocated Partners, Fee Earners, and Clients to maintain relationships and provide support.
- Monitor post and emails, route client correspondence to the appropriate Fee Earner, draft responses on behalf of others, prioritise emails, collate paperwork, and e-file.
- Liaise with immediate departmental colleagues and, where practical, other legal and support departments as requested by the Hub Leader; assist colleagues when capacity allows or they need workload support.
- Answer calls for team members who are away from their desks and participate in the Practice Assistant team's lunchtime telephone rota.
- Take meeting minutes and follow up assigned actions before the next meeting.
- Take direction from the Legal Support Manager.
- Coordinate planned absences with Legal Support Managers, arrange cover as necessary, and communicate arrangements to the relevant Fee Earners.
- Manage priorities and workloads to meet deadlines, liaising with the Hub Leader or Legal Support Managers when challenges arise.
- Manage the creation and maintenance of data rooms and client information in line with case milestones.
- Maintain and update client and matter data in appropriate systems and raise requests with the BAU team as appropriate.
- Complete online applications such as Companies House, Land Registry, Searchflow, and CRU forms.
- Undertake searches and complete required forms and submissions.
- Ensure compliance with firm-wide and departmental policies and procedures.
- Arrange and attend team meetings.
- Liaise with Fee Earners, Hub Leaders, and Legal Support Managers to take instructions and coordinate work requirements.
- Update service users on progress where appropriate.
- Offer assistance to colleagues where possible.
About the company
Clyde & Co is a global law firm providing a full range of contentious and non-contentious legal services, with a focus on sectors that underpin global trade such as insurance, transport, infrastructure, energy, and trade and commodities. It operates through a globally integrated network of 50+ offices and thousands of lawyers and staff to support clients in both developed and developing markets. The firm differentiates itself through sector specialization, international reach, and a commitment to responsible practices including pro bono work, volunteering, diversity and inclusion, and environmental stewardship. Its goal is to help businesses operate smoothly across borders by delivering commercially minded legal solutions while contributing positively to the communities and environments in which it works.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
1933
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Simplify's Take
What believers are saying
- September 2026 hire Suriya Ashok strengthens energy transition and battery storage work.
- August 2026 Jack Holling and July 2026 Nick Humphrey expand financial lines and aviation.
- August 2026 results showed 28th consecutive growth, validating demand across core sectors.
What critics are saying
- June 2026 redundancy talks in Glasgow and Manila centralize work, weakening support teams.
- February 2026 Ben Knowles left after 26 years, signaling partner attrition risk.
- Heavy insurance dependence leaves Clyde & Co exposed if London market clients shift elsewhere.
What makes Clyde & Co unique
- Clyde & Co dominates insurance, aviation, and marine disputes across 50-plus offices.
- February 2026 Seattle merger added Forsberg & Umlauf, deepening U.S. coverage work.
- 2026 promotions and 79 partner additions reinforce a single global sector platform.
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Benefits
- Hybrid Work Options
- Paid Vacation
- Health Insurance
- Dental Insurance
- Vision Insurance
- Wellness Program
- Mental Health Support
- 401(k) Retirement Plan
- 401(k) Company Match
- Flexible Work Hours
- Phone/Internet Stipend
- Home Office Stipend