Data Center & Cloud Infrastructure Engineer

Job Description

What will you do?

1. Infrastructure Management:
   • Oversee the management and maintenance of the physical and virtual/cloud infrastructure, including servers, storage, network devices, power and cooling systems.
   • Ensure that the data center infrastructure is secure, reliable, scalable, and meets the organization's business and operational needs.
   • Plan, implement, and upgrade infrastructure to ensure it meets performance and capacity requirements.
   • Work with delivery team to support day-to-day cloud operations and contribute to cloud projects.
2. Team Leadership and Collaboration:
   • Lead, supervise, and coordinate with other departments, including IT, network operations, security, and facilities, to ensure smooth data center operations.
   • Define and enforce operational standards and best practices for data center staff.
3. Capacity Planning and Optimization:
   • Monitor data center performance, capacity, and usage to forecast future infrastructure needs and proactively address potential issues.
   • Develop and implement strategies for optimizing the use of data center resources, including space, power, cooling, and network bandwidth.
4. Project Management:
   • Lead and/or collaborate on the planning and execution of various infrastructure projects, including data center builds, expansions, and migrations.
   • Manage timelines, budgets, and resources to ensure successful project delivery.
   • Track and report progress on key milestones, ensuring projects stay on schedule and within budget.
5. Security and Compliance:
   • Ensure the data centre and cloud operations meets industry standards and complies with relevant security, regulatory, and environmental requirements.
   • Implement physical security measures and work with security teams to ensure data integrity and access control.
   • Develop disaster recovery and business continuity plans for data center operations.
6. Troubleshooting and Incident Management:
   • Oversee troubleshooting efforts and ensure quick resolution of any infrastructure issues or outages.
   • Develop and maintain incident response procedures to minimize downtime and ensure recovery objectives are met.
   • Maintain root cause analysis and continuous improvement processes for infrastructure incidents.
7. Cost Management:
   • Oversee the budget for data center infrastructure, identifying opportunities for cost reduction while ensuring system performance and reliability.
   • Negotiate contracts with vendors and manage relationships with service providers.
8. Documentation and Reporting:
   • Maintain up-to-date documentation for all infrastructure components and processes.
   • Generate and present reports on infrastructure health, performance metrics, and project status to senior leadership.
   • Ensure accurate asset tracking and reporting for all infrastructure components.
9. Health and Safety:
   • Ensure that the data center complies with safety regulations and that all staff are trained in safety protocols.
   • Ensure proper maintenance of fire suppression systems and environmental monitoring devices.

Qualifications

The Ideal Candidate Should Possess:

• Certification in data center operations, such as Data Center Management Professional (DCMP), Certified Data Centre Professional (CDCP), or similar.
• Experience with automation tools and scripting (e.g., Ansible, Python, PowerShell).
• Familiarity with cloud infrastructure and hybrid cloud environments.
• Knowledge and experience of disaster recovery planning and business continuity management.
• Knowledge of ITSM/ITIL.
• Microsoft Azure Certified Administrator or equivalent with minimum 3 years hands-on cloud administrator.
• AWS hands-on experience & familiarity with security frameworks and compliance standard added advantage.

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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