Director – Global Service Parts Planning & Logistics
Becton Dickinson
Director – Global Service Parts Planning & Logistics
Becton Dickinson
Global medical devices, lab equipment supplier
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.


We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become amakerof possiblewith us.
Essential Duties & Responsibilities
Lead global spare parts demand planning, inventory policy, and lifecycle strategy across field stock, depots, and partner locations.
Define and optimize the globallogisticsand distribution network, including stocking strategy, transportation, and partner performance.
Set global stocking strategies by location and criticality to ensure the right part is in the right place at the right time while balancing service levels and working capital.
Support service-part lifecycle governance for new product introductions, engineering changes, and end-of-life transitions to reduce disruption and obsolescence risk.
Lead third-partylogisticsand repair partner governance, including performance expectations, service levels, and cost accountability.
Drive network and process standardization across regions while allowing for local market requirements, creating one scalable global operating model.
Translate service demand signals intoplanning, repair, and distribution decisions through disciplined forecasting, capacity planning, and KPI-based operating reviews.
Oversee global depot repair operations, including capacity, turnaround, repair strategy, quality standards, and cost performance.
Drive a standardized global operating model by partnering with regional service teams,supply chain, manufacturing, finance, procurement, and external vendors, with clear accountability boundaries and strong cross-functional governance.
Build operating cadence, KPI reviews, and continuous improvement disciplines that improve service availability, inventory efficiency, and customer outcomes.
Shape the future-state servicelogisticsoperating model, including evaluation of adjacent service-related flows as business needsevolve, whilemaintainingstrong partnership with ISC and regional operations.
Build and lead a high-performing team of managers and individual contributors to execute the globalservice parts planning andlogisticsstrategy.
Key Outcomes / Success Metrics
Higher part availability,improved first-time fix, and reduced customer downtime.
Better inventory productivity through improved turns and lower excess/obsolete stock.
Reducedlogisticscost, faster lead times, and stronger depot turnaround performance.
A scalable, standardized global operating model with clear accountability and performance visibility.
Qualifications
10+ years of experience in serviceparts planning, aftermarketlogistics, depot repair,field service operations, or adjacent service operations roles.
Proven leadership in globalserviceparts planning,logistics, inventory optimization,distribution strategy, and partner governance.
Experience leading cross-functional teams and external partners in a complex, matrixed global environment.
Strong business and financial acumen, witha track recordof transformation, standardization, and continuous improvement.
Leadership Profile
Globalservice operationsmindset with the ability to drive one operating model across regionswhile partnering effectively across functions.
Data-driven, outcomes-focused leader who can balance strategy with operational execution.
Strong influencer and communicator who builds trust across functions and executive stakeholders.
Comfortable leading through complexity, ambiguity, and transformation.
Physical / Mental Requirements
Flexibility to workglobalbusiness hours with occasionalafter‑hourssupport for escalations or major events.
Ability to travel internationally up to 20% for site visits, customer meetings, or leadership forums.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization’s investment in BD University, you will continually level up your tech skills and expertise.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visithttps://bd.com/careers
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
.
At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
Salary Range Information
$183,700.00 - $293,900.00 USD AnnualGlobal medical devices, lab equipment supplier
BD (Becton, Dickinson and Company) is a global medical technology company that designs, manufactures, and sells medical devices, laboratory equipment, and related services for hospitals, labs, clinicians, and biopharma partners. It operates in four segments: Medical Essentials (medication delivery and specimen management devices), Connected Care (medication management and advanced patient monitoring systems), BioPharma Systems (drug delivery systems for pharmaceutical partners), and Interventional (surgical, endovascular, urological, and critical care products). In addition to devices, BD offers connected software, analytics, clinical education, customer portals, and service programs to support its products. The company’s goal is to help healthcare providers improve patient outcomes by enabling safer and more efficient delivery of care through integrated devices, data, and services across the health ecosystem.
Explore more opportunities at Becton Dickinson