Infrastructure Engineer Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:

This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Overview:

The Bank of America ND&E Core Networks Engineering team is responsible for the design of complex networking solutions deployable into the banks regional, international and metropolitan backbone packet and metropolitan optical transport networks. This team consists of highly motivated self-directed individuals who exceed performance expectations in a large and challenging workplace. The Bank of America core networks is a carrier class infrastructure built on industry best practices and utilize carrier grade routing and optical transport platforms. Operating as a Core Network Engineer, candidates will drive the design of WAN/MAN technology solutions, support the architecture, operational and business technology teams in a design and consulting capacity while adhering to all architectural level standards.  

Responsibilities:

• Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
• Reviews and may develop software solutions to address manual and repeatable work or inefficient processes
• Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption
• Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards
• Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers
• Engineer large complex WAN/MAN networking solutions for new and existing networks
• Support initiatives that drive topology and capacity alterations to the core level networks
• Development of engineering documents, based on existing architectural templates
• Develop of global IP routing designs (BGP, AS, IS-IS)
• Develop Quality-of-Service policy configurations
• Evaluation of emerging networking technologies
• Interface with architecture, operational and lab/certification teams
• Provide input for new initiatives and Life Cycle Management programs
• Support operational root cause analysis for network impacting events 

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Required Qualifications:

• 10+ Years of experience in LAN/WAN networking
• 10+ Years Cisco routing and switching experience
• Must have prior engineering and/or architecture group lead experience
• Engineering experience within a large service provider is preferred
• Strong knowledge and configuration skills of routing protocols to include: ISIS and BGP
• Must demonstrate strong experience with IP multicast, Route Reflectors, MPLS, LDP, Segment Routing (SR-MPLS), L2VPN and L3VPN (Unicast/Multicast)
• Familiarization with data center protocols such as EVPN & VXLAN
• Familiarization with optical transport technologies such as DWDM and 400G-ZR/ZR+.
• Knowledgeable with QoS concepts and queuing strategies, experience with QoS configurations, diagnosing and tuning of QoS and performing bandwidth analysis
• Excellent troubleshooting and analytical skills in a complex multi-layered network environment
• BA or BS in Telecommunications, Data Communications or Computer Science or equivalent work experience

Desired Qualifications:

• Excellent customer service skills including reporting, organization, written and oral communication and task prioritization
• Must be a highly motivated, self-directed individual capable of supporting multiple large initiatives
• Candidate must have strong time management skills
• Participate in cross-functional teams and ability to work effectively in a geographically dispersed team
• Experience working under tight deadlines and high pressure environments
• Capable of quickly learning new technologies and procedures
• Cisco CCNA/CCNP/CCIE routing certifications or equivalent work experience required

Skills:

• Analytical Thinking
• Application Development
• Production Support
• Risk Management
• Solution Design
• Automation
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Stakeholder Management
• Adaptability
• Architecture
• Innovative Thinking
• Project Management
• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101), US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540)Pay and benefits informationPay range$108,100.00 - $165,200.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.