Full-Time

Permitting Manager

Posted on 5/14/2024

SimpliSafe

SimpliSafe

11-50 employees

Wireless smart home security system provider

Consumer Goods
Hardware

Senior

Richmond, VA, USA

Required Skills
Sales
Communications
Customer Service
Requirements
  • 5+ years of customer facing employee leadership experience
  • 3+ years leading large scale Alarm Monitoring Center, Technical Support or Customer Service, Account Management, and/or high touch Sales agent employee populations
  • Experience managing call center within an organization that has multiple sites
  • Experience driving performance with internal personnel assigned to your team
  • Demonstrated track record hiring, developing, and retaining employees at the Manager and Supervisor level
  • Problem solver with strategic thinking abilities
  • Ability to set priorities and execute work in a fast-paced environment
  • Strong communication (verbal and written), presentation, and project management skills
  • Ability to develop effective interpersonal relationships
  • Must clear background checks to meet state central station operator licensing requirements
Responsibilities
  • Oversee and Coordinate the planning and organization of coordinators around Assigned Municipalities and Responsibilities needed to support customer permitting and registration needs
  • Contribute to and execute on a permits strategy, including achievement of short-term and long-term strategic objectives
  • Communicate results, successes, and learnings to leadership with recommended actions for continuous improvement
  • Develop and invest in cross-functional relationships to accomplish goals and find creative solutions to complex problems
  • Support and Innovate on your team’s ongoing mastery of their craft through skills development and coaching
  • Build & support a high-performing, highly engaged team by creating a positive and inclusive culture
  • Schedule: Monday-Friday - 9:00 am - 6:00 pm

SimpliSafe UK provides a leading-edge home security solution with a focus on user-friendliness and comprehensive coverage, including intelligent sensors and cameras complemented by around-the-clock professional monitoring. This approach not only places the company at the forefront of the home security industry but also fosters a culture of innovation and reliability, making it an attractive place for professionals aiming to contribute to significant advancements in smart home technology. The no long-term contract model further underscores a commitment to consumer flexibility and trust, aligning with a forward-thinking workplace environment that values transparency and adaptability.

Company Stage

Seed

Total Funding

$587M

Headquarters

null, United Kingdom

Founded

2006

Growth & Insights
Headcount

6 month growth

4%

1 year growth

0%

2 year growth

-4%

Benefits

Health Insurance - A comprehensive plan provides peace of mind for you and your family.

Employee assistance program - Help through the difficult situations that come up at work and at home.

Tuition reimbursement - We want you to keep learning, so we’ll cover part of your tuition.

401(k) - Saving for your future in the present.

Unlimited vacation - Exempt employees take the time when you need it or want it. We mean it.

Life and disability insurance - Coverage for when you need it most.