Life Cycle Management Senior Operations Consultant

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

The Global AML Operations (GAO) organization is a central control function which governs, facilitates, and oversees the end-to-end AML program across all GB, GM businesses and jurisdictions globally and manage AML risks by implementing and executing processes and controls to effectively manage AML and economic sanctions risks. Life Cycle Management Group is part of AML Operations. The Life Cycle Management Group supports Global Banking (GB), Global Markets (GM), and Consumer Businesses detecting high risk within business through ongoing monitoring and due diligence. This is managed through 4 Centers of Excellence (COEs) - AML Screening, Client Activity Monitoring, Enhanced Client Due Diligence (ECDD) and Economic Sanctions.

JOB DESCRIPTION:

This role is responsible for the end-to-end management of Enhanced Client Due Diligence (ECDD) activities and the ongoing risk management of high-risk clients. The position supports the identification, assessment, and mitigation of financial crime, regulatory, and reputational risks through comprehensive client reviews, investigative research, and risk-based analysis.

The successful candidate will evaluate client risk profiles, identify emerging risk indicators, conduct detailed investigations, and escalate material concerns to appropriate risk and business partners. As a critical control function, this role helps ensure compliance with Anti-Money Laundering (AML), Know Your Customer (KYC), and other regulatory requirements.

Operating within the Enterprise Client Activity Monitoring (CAM) team, this position supports all Lines of Business (LOBs) by executing key control functions designed to identify potentially suspicious activity across the firm's high-risk client portfolio. The role works closely with Global Banking and Global Markets partners to perform risk-based reviews, analyze client activity, assess LOB feedback, and ensure identified risks are appropriately addressed through established governance and escalation processes..

RESPONSIBILITIES:

• Perform periodic reviews of high-risk client populations subject to compensatory control requirements.
• Analyze client risk attributes, ownership structures, business activities, and risk classifications.
• Review and validate information related to:
  • Dynamic Risk Ratings (DRR)
  • Beneficial Ownership (BO)
  • Politically Exposed Persons (PEP)
  • Specially Designated Persons (SPF)
  • Material Negative News (MNN)
  • Enhanced Due Diligence (EDD) indicators
  • Client Activity Monitoring (CAM) results
  • AML Intelligence and watchlist information
• Conduct research using internal and external sources to identify changes in client risk profiles.
• Document findings, conclusions, and recommendations in accordance with established procedures.
• Escalate identified risks, ownership changes, unresolved monitoring concerns, or material discrepancies to management and appropriate stakeholders.
• Maintain review artifacts, evidence repositories, and tracking systems.
• Support management reporting, governance routines, and control effectiveness monitoring.
• Partner with Compliance, Financial Crimes, KYC Operations, Front Line Units, and Risk Management teams to resolve identified issues.
• Identify continuous improvements within our process controls that improve our end-to-end detection and efficiency.
• Work alongside support partners to implement new controls where required to align with evolving policy and standards.
• Be proactive in risk identification and mitigation.
• Acts as an ambassador of the risk culture.

REQUIRED QUALIFICATIONS:

• 3 or more years of relevant work experience within AML programs and/or risk management
• Strong analytical and investigative capabilities.
• Knowledge of AML, KYC, Customer Due Diligence, and Enhanced Due Diligence requirements.
• Ability to assess complex ownership structures and client risk factors.
• Strong written communication and documentation skills.
• Experience interpreting risk indicators and identifying emerging concerns.
• Ability to make sound risk-based decisions and recommendations.
• Strong attention to detail and organizational skills.
• Ability to manage multiple responsibilities and deliver within defined timelines.

DESIRED QUALIFICATIONS:

• Experience in AML, Financial Crimes, Compliance, Risk Management, KYC/CDD, or related control functions.
• Experience reviewing high-risk customer populations.
• Familiarity with beneficial ownership analysis, negative news reviews, and ongoing monitoring programs.
• Experience working with regulatory requirements and control frameworks.
• Proficiency in case management, monitoring, and client-risk management systems.
• Process improvement and six-sigma and/or data analysis experience.
• Bachelor’s degree in related field or equivalent experience
• ACAMS accreditation

Shift:

1st shift (United States of America)

Hours Per Week: 

40