Outside Services Attendant

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This role will be located at one of Discovery Land Company’s locations: Makena Golf & Beach Club, set outside on Maui, HI.

Makena is seeking a Golf Services Attendant to join the Golf Operations Department.

The Golf Services Attendant will be responsible for ensuring exceptional service to our guests and maintaining the smooth operation of the golf facilities. The Golf Services Attendant will interact with golfers of all skill levels and provide assistance with various aspects of their experience, from equipment handling to preparing for their round of golf. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Key Responsibilities
• Greet members upon arrival and departure on the range.
• Assist with service during their round and promptly respond to any player requests.
• Work in conjunction with valet team and assist as needed.
• Communicate with departments regarding members transitioning through property.
• Stock and restock golf carts with beverages, towels, and any other amenities as needed throughout the day.
• Ensure an adequate number of carts are staged and ready for use at all times.
• Maintain clean shuttles, club carts, and personal golf carts throughout the day.
• Clean all players clubs (to include members, guests, and prospects) before and after each round.
• Always count clubs prior to putting them in storage or sending back to the valet area.
• Complete daily set-up/breakdown of all range equipment, amenities, and activities.
• Closing duties to include but not limited to removing range furniture, washing golf balls, restocking buckets, cleaning of carts (prior to parking in cart barn), plug all carts into a charging station.
• Assist in the Golf Shop as a retail associate as requested.
• Accurate tracking of all daily golf activity.
• Assist with monthly inventory count.
• Opportunity to provide caddie services if qualified and requested by the Director of Golf.
• Attend department meetings and trainings as necessary.
• Any other duties as assigned.

Qualifications
• High school diploma or equivalent preferred.
• Previous experience in a customer service role, preferably in a hospitality or golf-related environment.
• Knowledge of golf etiquette, rules, and terminology is preferred, but not required.

Additional Requirements
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits
• $24.49/hr
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Holidays & Vacation/Sick Leave
• Professional development and upward mobility opportunities
• Work-Family Culture

About Us

Makena Golf & Beach Club is an island dreamscape spread across Mauiʻs southern leeward coast that spans from turquoise sea to rolling mountaintops. Makena is a private, members-only community that honors Makena’s rich cultural heritage and takes to heart the responsibility to support its abundant nature and a sustainable future. Makena offers its members an 18-hole golf course designed by Robert Trent Jones, Jr.; a private beach club with resort pools and cabanas; a world-class spa and fitness center; a kids club, tennis and pickleball courts; multiple indoor and outdoor dining venues; and Discovery’s signature Outdoor Pursuits program. At Makena, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com. #LI-KH1