Full-Time

Manager – Delivery Platforms & Processes

Remote

Posted on 4/12/2024

ezCater

ezCater

501-1,000 employees

Online catering platform for workplaces


Mid, Senior

Cambridge, MA, USA

Required Skills
Tableau
Data Analysis
Requirements
  • 3-5 years of operations experience within a tech startup environment
  • 1-2 years of experience directly managing a team
  • Experience with Zendesk, collaboration tools such as Confluence, Monday, or Figma, and Tableau or Sigma for data analysis and reporting
  • Strong business acumen and proven strategic, analytical, and creative abilities
Responsibilities
  • Collaborate with internal cross-functional teams and external partners to analyze current Delivery-related systems and processes
  • Maintain a strategic roadmap of improvement opportunities and lead the execution of improvement initiatives
  • Serve as the primary administrator for delivery tooling and oversee their utilization
  • Continuously monitor and adapt existing processes to ensure effectiveness
  • Lead a small team and provide coaching and development opportunities for direct reports

ezCater is a food for work technology platform that connects workplaces to a vast network of over 100,000 restaurants nationwide. The platform offers flexible solutions for recurring employee meals and one-off meetings, supported by 24/7 customer service and a single, customizable platform for managing food spend.

Company Stage

Series D

Total Funding

$436.8M

Headquarters

Boston, Massachusetts

Founded

2007

Growth & Insights
Headcount

6 month growth

13%

1 year growth

27%

2 year growth

81%
INACTIVE