Full-Time

Provider Client Manager

Confirmed live in the last 24 hours

Cedar

Cedar

501-1,000 employees

Healthcare technology for billing and administration

Enterprise Software
Healthcare

Compensation Overview

$91.8k - $120kAnnually

Mid, Senior

Remote in USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Data Science
Salesforce
Data Analysis

You match the following Cedar's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Minimum of 2-5 years of work experience in account management, sales, consulting, data analytics or customer success
  • Prior experience working in the Healthcare space - particularly with Provider clients
  • Proven track record of successful client engagements and building relationships with stakeholder groups
  • Strong written and verbal communication skills and the ability to prioritize work effectively
  • Strong analytical skill set, attention to detail, and organizational skills a must
  • Revenue cycle knowledge, data experience, and/or technical knowledge is a plus
  • Experience working with several internal partners in a cross functional capacity e.g., marketing, sales, etc.
Responsibilities
  • Co-own a portfolio of aligned provider clients in conjunction with a Client Management Lead
  • Intake product enhancement requests (PERs) and liaison status updates
  • Support collateral and facilitation for monthly and quarterly check-ins with clients
  • Conduct data analysis utilizing client and internal data to tell key value stories to clients
  • Utilize internal dashboards and reports to surface insights to clients and proactively update internal teams
  • Contribute to overarching Client Management team tasks such as: Salesforce data integrity, playbook creation, documentation, template updates, and content creation
  • Support collaboration of CML with a variety of departments at Cedar (Product, Marketing, Data Science) to drive forward cross-functional, client-focused projects that exceed the needs of our clients
  • Maintain a culture that adheres to Cedar's values of focusing on our vision, using good judgment, applying a growth mindset, and rejecting mediocrity
Desired Qualifications
  • Revenue cycle knowledge, data experience, and/or technical knowledge is a plus

Cedar focuses on enhancing the administrative and billing processes in healthcare. Its main product is a user-friendly platform that streamlines the entire patient experience, from scheduling appointments to making payments. The platform simplifies bill resolution and offers personalized communication to engage patients effectively, which helps healthcare providers collect payments more efficiently. Unlike many competitors, Cedar emphasizes a tailored approach to patient interactions and provides real-time insights into the revenue cycle, making it easier for providers to meet their financial objectives. The goal of Cedar is to improve patient satisfaction while helping healthcare organizations achieve better financial outcomes.

Company Stage

Series D

Total Funding

$383.6M

Headquarters

New York City, New York

Founded

2016

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-6%

2 year growth

-4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Cedar's Generative AI investments can reduce healthcare costs for patients.
  • Recognition as a top workplace helps Cedar attract and retain top talent.
  • AI in call centers can reduce call volume and improve patient satisfaction.

What critics are saying

  • Increased competition from AI-driven healthcare startups like Anthropic.
  • Potential ethical concerns with AI implementation in healthcare call centers.
  • Rapid increase in healthcare costs could impact Cedar's affordability solutions.

What makes Cedar unique

  • Cedar offers a unified platform for the entire patient financial journey.
  • The platform uses AI to personalize patient engagement and improve payment rates.
  • Cedar's partnerships with healthcare systems enhance patient financial experiences.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Competitive pay & equity

Health benefits

Unlimited PTO

Flexible work style

16 weeks paid parental leave

401k matching

Free lunch & snacks

Game nights & company events