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Office Ally

Cloud-based medical practice management and clearinghouse

Director of Product - Provider Software

Product ManagementUpdated on Nov 7
Full-timeUnited States

About the Job

Requirements

  • A bachelor's degree from a four-year college or university is required.
  • At least 10 years of product leadership experience with budget responsibility is required.
  • Proven experience leading, mentoring, and developing teams of product managers or product owners is required.
  • Strong strategic thinking and business acumen are required.
  • Expertise in Pragmatic Framework is required.
  • Ability to read, analyze, and interpret complex documents; write clear reports and business correspondence; and effectively present information to senior leadership and external stakeholders is required.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions, including working with probability, statistical inference, ratios, and percentages, is required.
  • Proficiency with MS Office or Google Workspace, collaborative platforms such as JIRA and Confluence, and product analytics tools is required, along with the ability to learn new systems quickly.

Responsibilities

  • Translate business strategy into an executable product portfolio with a 1–3 year horizon.
  • Own product-line outcomes and manage budgets, staffing, and vendor contracts.
  • Run quarterly and annual planning cycles using Pragmatic Framework artifacts.
  • Champion scalable processes such as Lean Portfolio Management and Product Ops.
  • Build and maintain senior stakeholder relationships and customer advisory boards.
  • Lead, coach, and develop a team of Senior Managers and Product Owners, including performance management and career development.
  • Own the product portfolio, set direction for the products the team manages, and allocate budgets, headcount, and capacity.
  • Lead annual planning, integrating product vision, strategy, and roadmap frameworks to ensure products meet customer needs and company goals.

Desired Qualifications

  • Experience in healthcare technology.
  • Experience with practice management systems, including leading product strategy for or working closely with software used by provider practices for day-to-day operations.
  • Pragmatic Institute certification.
  • Master of Business Administration (MBA).

About the Company

Office Ally

Cloud-based medical practice management and clearinghouse

Office Ally provides cloud-based healthcare IT services, including a full-service medical claims clearinghouse and integrated practice management tools. Its Service Center clearinghouse handles real-time eligibility checks, electronic claim submissions, and claim status tracking for providers and over 5,000 payers; Practice Mate, EHR 24/7, and Patient Ally support scheduling, charting, e-prescribing, patient records, and patient communications. Revenue comes from charging payers for streamlined claims processing and offering premium software and add-on services to providers, IPAs, and health plans, with core services often low-cost or free for payers. After Francisco Partners acquired the company in 2021, leadership transitioned to Chris Hart to accelerate growth and product development, with the goal of automating and simplifying administrative and clinical workflows and improving revenue cycle management for medical practices.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Vancouver, WA
Founded
2000

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