Team Leader - Credit Control

LOCATION:Coventry,WestMidlands

WORKINGPATTERN:Mon-Fri(37.5hours),Eligibleforvirtualworking/flexibleworking REPORTS TO: Senior Manager – Accounts Receivable

ROLE PURPOSE

The purpose of this role, through active account and team management, is to limit the company’s exposure to bad debt. This role holder will workwithateamofCredit Controllerstomeetmonthlycash collectiontargets andreducedebtordays as well as maintaining low unallocated cash. Acting as a key bridge between the finance department and senior stakeholders, you will ensure company credit policies are strictly enforced while managing escalated customer disputes with commercial awareness. Your focus will be on optimizing working capital, improving internal collection processes, and fostering a collaborative team environment that consistently achieves its Monthly Cash targets.

WHATYOU’LL DO:

• SupervisionoftheCreditControlteamtoensurealltasksarecarriedoutcorrectly,andontime,including:
  • Ensuretimelypaymentsfromcustomers across the team ledgers
  • Ensure timely statementsandcopyinvoicesare sent tocustomers by the team
  • Resolveinvoicequeriespromptlythroughliaisingwithinternaldepartmentsandcustomers
  • Completedailybanking receipts and ensure all payments are allocated by the team in a timely manner
  • ReconcileEMEAledgers as required
  • Ensure the team chases and escalates all overdue debt
  • Managereleaseoforderstobalancecreditriskvssupportingbusinessgrowth
  • Review / Createnewaccountsontheaccountingsystem
  • Ensure the Promise Boards are updated daily and accurately by the team to assist with Cashflow requirements
  • Ensure the team are fully Audit and SOX compliant in all areas of the Credit Control function.
• Provideescalationpointfortheteamtoresolvestubbornageddebt/invoicequeryissues
• Help developtheCreditControlteam,providingindividualswithregularfeedback,support,training,developmentandcoaching
• SupporttheSenior Manager – Accounts Receivable to:
  • SettingobjectivesandmonitoringKPI’s,includingmonthlyledgerreviewsandachievingmonthlycashcollection/aged debtor/debtor day’s targets
  • Productionofappropriatereportsonaweeklyandmonthlybasis, for Senior Manager – Accounts Receivables and VP of Finance.
  • Reviewcreditlimits/paymenttermsofexistingandnewaccounts,balancingneedforgrowthvsrisk
  • ViewandapproveRMAsforprocessing up to their appropriate approval limit
  • ContinuetodriveefficienciesandimprovementswithintheCreditControlteam
  • Collaboratewithotherdepartmentstoimproveend-to-endOrdertoCashprocess
  • Assist the Senior Manager – Accounts Receivable with SOX and internal/external audits as required

WHATYOU’LLBRING:

• Abilitytobuildanddevelopexcellentworkingrelationshipswithbothyourinternalandexternalcustomers
• Experienceofsupervisingafast-pacedCreditControlteam,ideallywithinanFMCGgrowthbusiness
• Trackrecordofsuccessfullydevelopingindividualteammembers
• Targetdrivenmentality
• Can-doattitude,opentochangeandnewways/approachesofworking
• Ahighlyorganisedandproactiveapproachtowork,supportingtheteamwhenrequired
• Excellentverbalandwrittencommunicationskills
• ExcellentITskillsincludingintermediateExcel
• ExperienceofanEMEAmulticurrencyledger
• Europeanlanguageskills(wouldbean advantage)
• EDIexperience(wouldbeanadvantage)

JobCode:

Funko is anequal opportunity employer. Weknowthat every superherohas aunique origin story andthe diversity ofthesestories enrich what we do. All applicants will be considered for employment without attention to race, colour, religion, gender, gender identity, sexual orientation, national origin or disability status.

Theabovestatements areintendedtodescribethegeneralnatureandlevelofworkbeingperformedby thisroleholder.Theyare not to be construed as an exhaustive list of all responsibilities, duties, and skills required and all employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.