Who We Are

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Who You Are

You are a strategic operator who helps build the management systems, reporting structure, and execution rhythm for the Payer and RWD/Insights business units. As Senior Principal, Business Management, you partner closely with the Business Management & Execution Lead and work across Finance, Product, Commercial, Engineering, and Customer Success to turn analysis into action. You are comfortable moving between executive-level reporting, structured problem solving, and hands-on initiative execution to support business performance and growth. Your work helps leaders make informed decisions and drives measurable outcomes for the business and the clients it serves.

What You'll Do

Develop and maintain KPI frameworks, executive reporting, and operational dashboards across the Payer and RWD/Insights business units.
Analyze financial, operational, and business performance data to identify trends, risks, and growth opportunities.
Establish success metrics and monitor KPI performance to evaluate initiative impact and inform planning and investment decisions.
Support forecasting, budgeting, and business performance management in partnership with Finance and business leaders.
Apply AI and advanced analytics to improve reporting, forecasting, operational insight, and decision support.
Identify opportunities to use AI, automation, and analytics to improve business processes, reporting efficiency, and operational coordination.
Break down unstructured business problems into clear workstreams, actionable insights, and practical implementation plans.
Partner with stakeholders across Product, Commercial, Engineering, and Customer Success to scope, prioritize, and implement operational improvements and strategic initiatives.
Develop executive-ready analyses, business cases, and recommendations that synthesize quantitative data, customer insight, and market context.
Support M&A integration planning and execution, including workstream tracking, synergy reporting, and operational alignment across acquired entities.

What You'll Need

8+ years of relevant experience in healthcare, SaaS, corporate planning, analytics, or related fields required.
Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in a relevant field required, or equivalent combination of education and experience required.
Strong analytical skills and the ability to interpret financial, operational, and business performance data to support decisions.
Demonstrated ability to distill complex issues into structured frameworks and concrete action plans.
Experience building relationships and communicating effectively with stakeholders across levels and functions.
Ability to work through ambiguity while maintaining a structured, methodical approach to problem solving and execution.
Track record of building processes and methodically resolving roadblocks.
Demonstrate growth potential and learning agility by quickly learning new business contexts, tools, and priorities, and applying that learning to improve performance as the organization evolves.
Show leadership by influencing cross-functional partners, aligning stakeholders around shared goals, and working constructively through differing perspectives to drive outcomes.
Adapt effectively to changing priorities, evolving business needs, and ambiguous situations while staying focused on execution and results.
Apply creative thinking to identify practical ways to improve operations, reporting, analytics, and coordination across teams.
Use analytical skills to break down complex information, identify patterns and risks, and support recommendations with clear, evidence-based reasoning.
Nice to have: Experience at a high-growth B2B SaaS company; experience partnering with Product and Commercial teams.

Our Shared Commitments

Maintain compliance with Inovalon’s policies, procedures and mission statement;
Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.

Work Environment

This is primarily a computer-based role performed in a remote, hybrid, or office environment. The role requires prolonged periods of computer use and frequent communication and interaction with others, either virtually and/or in person. The role may occasionally require transporting or moving work-related equipment weighing up to 10 pounds, such as a laptop and related materials. Some travel may be required, depending on the needs of the role. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law.

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

To review the legal requirements, including all labor law posters, please visit this link

To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link

Work Location: If the US position is listed as remote, employees who reside within a 40-mile radius of one of our office locations in Tampa, FL; Canonsburg, PA; or Bowie, MD will follow a hybrid work schedule and are expected to work in the office two days per week (Tuesdays and Wednesdays).

About the company

Inovalon provides a cloud-based platform that helps healthcare organizations turn data into actionable insights to improve patient care and operating performance. Its platform integrates real-time data from providers, payers, and life sciences, offering more than 100 analytics and BI tools for areas like revenue cycle management, care quality, and workforce management, accessed via subscriptions, with consulting services to maximize value. The company differentiates itself by offering a single, cloud-based platform with national-scale connectivity and real-time data access across multiple stakeholders, enabling end-to-end data-driven workflows. Its goal is to improve clinical outcomes, operational efficiency, and financial performance through data-driven decision support.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Bowie, Maryland

Founded

1997

Get referred to Inovalon

See people who can refer or advise you

Simplify's Take

What believers are saying

OMNY Health partnership expands real-world-evidence demand for life sciences, August 11, 2026.
Clinical Trial Eligibility Screener launched January 20, 2026, targeting faster sponsor recruitment.
eMedicalPractice integration opens thousands of ambulatory providers to Inovalon RCM, June 30, 2026.

What critics are saying

Keith Dunleavy rollover conflicts fueled Delaware litigation, resurfacing in 2025 appeal proceedings.
Employee reviews in 2026 describe annual layoffs and recurring restructuring, signaling instability.
Google Cloud prior-authorization and AWS RADV tools still face heavy platform competition.

What makes Inovalon unique

Inovalon links 248M claims with 175M EHR lives through OMNY Health, August 2026.
Inovalon's closed-source data spans 99B medical events across 1.1M physicians, June 2026.
Inovalon embeds revenue-cycle tools inside partner EHRs, including eMedicalPractice, June 2026.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance
Life Insurance
401(k) Company Match
Paid Vacation
Hybrid Work Options

Growth & Insights and Company News

6 month growth

1 year growth

2 year growth

Associated Press

Aug 11th, 2026

Inovalon and OMNY Health launch linked dataset of 248M claims, 175M EHR lives to accelerate real-world research

Inovalon and OMNY Health have launched a linked real-world dataset combining Inovalon's closed claims data with OMNY Health's electronic health record data and clinical notes. The dataset includes 248 million lives in closed claims, 175 million lives in EHR data, and over 7 billion clinical notes, with more than 40% of lives linked across sources. The partnership aims to give researchers and life sciences organisations a comprehensive view of disease progression, treatment patterns, and outcomes. Closed claims provide longitudinal visibility into care utilisation and costs, whilst EHR data adds clinical depth including medical history, test results, and disease-specific markers. The dataset supports research across therapeutic areas, particularly complex conditions like Alzheimer's disease. As part of the collaboration, Inovalon has made an undisclosed strategic investment in OMNY Health.

Health Launchpad

Aug 11th, 2026

Building an AI lead scoring system that boosted conversion by 70%.

Building an AI lead scoring system that boosted conversion by 70%. Your marketing engine is generating leads, but how do you know which ones are actually worth handing to sales? That is the question at the heart of this episode, and it is one that gets harder to answer the bigger your funnel gets. My guest is Nick Panayi, a technology marketing veteran who most recently led marketing at Inovalon. If you listened to its episode with Nick last year, you know he has spent his career at the intersection of marketing and AI. This time he is back to walk me through something he built with his partner Chris Marin: an AI-powered lead scoring system that moved his team's MQL-to-opportunity conversion rate from 10 percent to 17 percent in a single quarter. That is a 70 percent improvement in lead conversion. Health Launchpad LLC get into why traditional lead scoring has not really changed since marketing automation platforms first showed up, and why that single-dimensional approach creates false positives and quietly erodes trust between marketing and sales. Nick breaks down how his team combined ten different signals, from individual behavior to ICP alignment to lookalike modeling, into one dynamic score built on a self-improving Bayesian model. Health Launchpad LLC also talk about the part I think matters most for actually getting sales to act: pairing every score with a plain-language, AI-generated synopsis that tells the rep exactly why the lead matters and how to open the conversation. If you are a CMO or VP of marketing trying to get sales to actually believe in your leads, this episode gives you a real blueprint, along with Nick's honest take on what it takes to get started even if you do not have a full AI team in-house. Key topics covered. * "(00:00)" Welcome and introduction * "(05:00)" Nick's background * "(06:00)" Why traditional lead scoring has not changed in years * "(09:00)" The specific problems with lead scoring * "(12:00)" Multivariate AI platform scoring * "(15:00)" Turning complex scoring data into a single AI generated synopsis * "(17:00)" Why recency and lead quality together drive better conversion * "(19:00)" How the project actually got built * "(21:00)" The result * "(23:00)" A real example of a counterintuitive lead score * "(25:00)" The value of being able to reconstruct a full deal story * "(27:00)" Nick's one piece of advice for a CMO who wants to get started next week * "(31:00)" Adam's five key takeaways from the conversation If you are interested in discussing this or any other topic, let's have a chat. Reach out to me directly to schedule a no-obligation discussion. This isn't a sales call, but rather an opportunity to talk through your questions and challenges. Subscribe to The Healthtech Marketing Show on Spotify or watch Health Launchpad LLC on YouTube for more insights into marketing, AI, ABM, buyer journeys, and beyond! Thank you to its presenting sponsor, HealthcareNOW, 24/7 expert shows, interviews, and podcasts, powering healthcare leaders with innovation, policy, and strategy insights. Posted by Ian Schnepf Posted in AI and Marketing, Healthtech Marketing Show on August 11, 2026

Business Wire

Jun 30th, 2026

Inovalon and eMedicalPractice partner to empower ambulatory providers with data-driven revenue performance.

Inovalon and eMedicalPractice partner to empower ambulatory providers with data-driven revenue performance. New partnership integrates Inovalon's revenue cycle solutions into the eMedicalPractice EHR, streamlining billing and improving financial outcomes for thousands of ambulatory providers BOWIE, Md.-(BUSINESS WIRE)-Inovalon, a leading provider of data and solutions empowering data-driven healthcare, today announced a new partnership with eMedicalPractice, an ONC-certified, all-in-one EHR, practice management, and revenue cycle management solution provider serving thousands of healthcare practices across the multi-specialty ambulatory market. The partnership integrates Inovalon's end-to-end revenue cycle management (RCM) solutions directly into the eMedicalPractice EHR platform, giving ambulatory practices access to advanced tools designed to improve claims accuracy, reduce denials, and accelerate reimbursement. Ambulatory practices, particularly small- and mid-sized providers, face mounting administrative and financial strain as billing complexity, payer variability, and high denial rates consume staff time and leave revenue on the table. This integration brings Inovalon's national-scale data, analytics, and revenue cycle capabilities directly into workflows eMedicalPractice customers already use. Solutions including Demographic Verification(TM), Insurance Discovery(TM), Eligibility Verification(TM), Claims Management Starter(TM), Claims Management Pro(TM), and RCM Intelligence(TM) help automate patient verification and insurance checks, strengthen claims readiness, and support more efficient reimbursement processes. AI-enabled capabilities further provide actionable insights that help practices address potential issues before they impact revenue, improving operational efficiency and financial performance. "Ambulatory providers are navigating increasing reimbursement complexity, administrative burden, and financial pressure," said Karly Rowe, President of Inovalon's Provider Business Unit. "By combining eMedicalPractice's clinical workflow platform with Inovalon's revenue cycle intelligence and connectivity, we're helping practices take a more proactive and data-driven approach to financial performance - reducing friction across the revenue cycle and allowing providers to focus more time on patient care." Inovalon's AI and analytics capabilities help providers using the eMedicalPractice platform gain greater visibility into revenue cycle performance and reimbursement opportunities. By surfacing potential issues before claims submission and supporting more accurate billing processes, the solutions can help improve claims outcomes, accelerate payments, and enable practices to capture revenue more effectively. "Our customers were asking for an integration with Inovalon, and we listened," said Omar Kazi, Chief Medical Officer and VP of Operations at eMedicalPractice. "This collaboration gives our customers an integrated, industry-leading set of solutions to simplify their revenue cycle, reduce denials, and improve financial performance, reinforcing our commitment to offering the most efficient and comprehensive platform on the market." To learn more about Inovalon's RCM solutions for provider organizations, please visit: https://www.inovalon.com/products/provider-cloud/revenue-cycle-management/. About Inovalon Inovalon is a leading provider of data and solutions empowering data-driven healthcare. We bring together national-scale connectivity, real-time primary source data access, and advanced analytics into a sophisticated platform empowering improved outcomes and economics across the healthcare ecosystem. The company's analytics and capabilities are used by over 50,000 active, licensed customers, and are informed by the primary source data of more than 99 billion medical events across 1.1 million physicians, 733,000 clinical settings, and 458 million unique lives. For more information, visit www.inovalon.com. About eMedicalPractice Headquartered in Delray Beach, Florida, eMedicalPractice provides a fully integrated, cloud-based EHR, practice management, telemedicine, and revenue cycle management platform for healthcare practices nationwide. Its HIPAA-compliant solutions are built to enhance care delivery, simplify administrative tasks, and improve overall practice performance. Visit www.emedpractice.com.

Fill It Forward

Jun 17th, 2026

Inovalon's "Sip Sustainably" Challenge turns everyday Reuse Into a company-wide sustainability movement.

Inovalon's "Sip Sustainably" Challenge turns everyday Reuse Into a company-wide sustainability movement. At Inovalon, sustainability started with a simple idea: reducing the use of single-use cups in the workplace. Looking for an engaging way to encourage more sustainable habits, the team partnered with Fill it Forward to launch the Sip Sustainably Challenge, inviting associates to swap disposable cups and bottles for reusable alternatives while tracking their impact through the Fill it Forward app. What began as a simple effort to reduce waste quickly evolved into a company-wide sustainability movement that united associates across offices in the United States and India through friendly competition, measurable impact, and shared purpose. Building a Culture Around Small Actions Inovalon recognized that sustainability becomes more meaningful when employees can actively participate and see the results of their actions in real time. By partnering with Fill it Forward, they transformed everyday moments - like reusing a water bottle during a meeting - into opportunities to create collective impact. The challenge encouraged associates to ditch disposable cups and bottles while tracking their reuse habits through Fill it Forward Stickers the Inovalon team distributed. Teams rallied around the initiative, turning sustainability into an engaging experience that connected employees across offices and regions. "Partnering with Fill it Forward helped Inovalon turn a simple shift away from single-use cups into a meaningful, company-wide sustainability movement. Through our 'Sip Sustainably' initiative, associates across the U.S. and India engaged in friendly competition, drove measurable impact, and built pride around small actions adding up to real change. Fill it Forward's mission, ease of use, and data-driven storytelling made it a natural partner aligned with our core values." Maggie Collins, Director of Sustainability and Workplace Services Turning Reuse Into Measurable Impact The results of the Sip Sustainably Challenge show how consistent, everyday reuse can create significant environmental and social outcomes. Together, Inovalon associates achieved: Beyond the numbers, the initiative created excitement and pride among employees, reinforcing the idea that sustainability is most powerful when it becomes part of everyday workplace culture. Sustainability That Engages Employees Inovalon's success highlights an important shift happening across workplaces today: employees want to participate in sustainability efforts, not just hear about them. By combining reusable products, impact tracking, and purpose-driven engagement, Inovalon created an experience that made sustainability visible, measurable, and rewarding for their teams. Their Sip Sustainably initiative demonstrates how organizations can turn small daily actions into a larger movement that supports environmental goals, strengthens workplace culture, and inspires participation across the company. Creating Change Together At Fill it Forward, Fill it Forward believe meaningful change starts with simple acts of reuse. Inovalon's leadership and employee engagement exemplify what's possible when organizations empower people to take small actions consistently. Fill it Forward is proud to recognize Inovalon as a 2025 Fill it Forward Changemaker Award winner in the Employee Engagement category - celebrating organizations that empower employees through wellness initiatives, sustainability programs, and purpose-driven engagement. By investing in education, participation, and everyday sustainable habits, these leaders are helping inspire positive action both in the workplace and beyond.

Trella Health

Jun 10th, 2026

Trella Health appoints Kathleen Brown as Vice President of Customer Success.

Trella Health appoints Kathleen Brown as Vice President of Customer Success. Kathleen brings more than 25 years of healthcare customer operations leadership helping organizations achieve measurable outcomes through strong operational performance and execution. ATLANTA, GA - Trella Health, the leading provider of market insights and CRM solutions for post-acute care - now supporting hospital discharge planning via its Repisodic platform - is pleased to announce Kathleen Brown as Vice President of Customer Success. Reporting to EVP of Growth, Jess Chew, Kathleen will lead Trella Health's Customer Success team, focused on helping customers translate data and workflows into measurable outcomes, operational improvement, and sustained value across their organizations. "Kathleen's depth of experience and passion for customer outcomes make her an exceptional addition to our leadership team," said Jess Chew, EVP of Growth at Trella Health. "She has a proven ability to build high-performing teams, strengthen customer loyalty, and translate innovative technology into real value for healthcare organizations. Her leadership will be instrumental as we continue to elevate our platform and customer experience." Kathleen brings more than 25 years of customer operations leadership, partnering with healthcare systems to support business and clinical outcomes through long-term, strategic relationships. Known for amplifying customer value through process optimization, innovative technology, and cross-functional collaboration, Kathleen builds agile teams that strengthen customer loyalty through results aligned to customers' priorities. Most recently, Kathleen led Customer Success at Inovalon, a leading healthcare data and technology organization, where she was responsible for more than 18,000 provider customers. During her tenure, she built and led an industry-recognized Customer Success organization certified by HFMA. Prior to Inovalon, Kathleen held senior leadership roles at ClearBalance and McKesson, where she played a key role in strategic M&A integrations and go-to-market initiatives that drove measurable revenue growth through upsell and retention. "I'm excited to join Trella Health at such a pivotal time," said Kathleen Brown, Vice President of Customer Success at Trella Health. "The company's commitment to helping healthcare organizations make data-driven decisions aligns deeply with my passion for customer success and long-term partnership. I look forward to working with our customers and teams to deliver meaningful outcomes and sustained value." Kathleen will support Trella Health's continued investment in customer success and its commitment to helping healthcare organizations thrive in an increasingly complex care environment. About Trella Health. Trella Health empowers meaningful change in healthcare as the leading provider of market insights and CRM solutions for post-acute care, HME, and infusion organizations - and now supports hospital discharge planning via its Repisodic platform. Trella's solutions help organizations identify strategic growth opportunities, optimize performance, streamline care transitions, and advance patient-centered, value-based care. With access to comprehensive, trusted data and EHR-integrated workflow tools, healthcare leaders can make informed decisions that drive operational efficiency, clinical alignment, and stronger outcomes across the care continuum.

Inovalon

Senior Principal, Business Management - Business Management

About the job