T

The Global Ambassador Hotel

Server

Dining, Bar & Counter ServiceUpdated on Nov 11
Full-timePhoenix, AZ, USA$12.15In-person

About the Job

Requirements

  • A minimum of 2 years of serving experience in a restaurant of similar volume and a basic knowledge of dining room service procedures.
  • Must be able to speak, read, write, and understand the primary language or languages used in the workplace.
  • Must be able to stand for long periods, up to 8 hours.
  • Must be able to safely lift and maneuver trays of food weighing 20 to 25 pounds frequently.
  • Must maintain a neat, clean, and well-groomed appearance according to company standards.
  • Must follow safety procedures closely.
  • Must be able to work on holidays and/or weekends.
  • Proof of eligibility to work in the United States is required.

Responsibilities

  • Know and follow all company policies and procedures.
  • Welcome and greet guests, make them comfortable, and let them know you are there to take care of them.
  • Know regular guests by name, their preferences, and their needs.
  • Inform guests of specials and menu changes, and make recommendations suited to their preferences.
  • Answer questions about food, beverages, and restaurant functions and services.
  • Take food and beverage orders and enter them into the point-of-sale system, which relays orders to the kitchen and bar.
  • Know and follow laws for serving alcohol.
  • Deliver food and beverages from the kitchen and bar to guests in a timely manner.
  • Perform required side work at the start and end of each shift according to the service station assignment.
  • Own the assigned station and maintain clean service areas, including checking tables, polishing silverware and glasses, wiping surfaces, and replenishing salt, pepper, candles, and flowers.
  • Monitor guests’ dining experience and ensure they are satisfied with the food and service.
  • Respond promptly and courteously to guest requests.
  • Prepare and present the final bill, accept payment, process credit card charges, or make change when applicable.
  • Assist fellow servers and back servers with clearing and resetting tables as situations arise.
  • Thank guests for their visit and invite them to return.
  • Communicate proactively to help avoid and resolve operational, human resources, and financial issues.
  • Fill in as needed to support smooth and efficient restaurant operations as directed by the restaurant manager or immediate supervisor.

About the Company

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at The Global Ambassador Hotel

See more jobs