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Bounteous, Deliverect team up to enhance 1st-party digital ordering. August 24, 2026 Deliverect, a global restaurant technology company, and Bounteous, an AI services firm, are partnering to integrate their platforms, aiming to help restaurant and convenience brands deliver scalable, first-party digital ordering experiences, according to a press release. The collaboration combines NomNom, Bounteous' digital experience platform featuring AI-driven personalization, with Deliverect's API-first ordering and fulfillment infrastructure. The integrated solution is designed to allow enterprise brands to provide personalized digital experiences while streamlining operations across carryout, delivery, dine-in, drive-thru and catering channels. "Restaurant brands have often had to choose between delivering a differentiated guest experience and implementing the operational infrastructure needed to scale," Rob Tedesco, senior vice president of product at Bounteous, said in the release. "By integrating NomNom with Deliverect, we're helping brands deliver personalized digital experiences backed by reliable, enterprise-grade ordering capabilities." NomNom currently powers digital platforms for more than 30 restaurant brands, representing over $3 billion in annual digital revenue. Deliverect provides infrastructure for more than 80,000 locations worldwide and processes 30 million API calls daily. "Digital ordering has become one of the most important ways restaurant brands engage with their guests," Don MacMillan, head of partnerships, North America, at Deliverect, said in the release. "Partnering with Bounteous expands our ability to help enterprise brands deliver differentiated customer experiences while maintaining the operational excellence required to serve guests across channels and markets." The companies plan to continue expanding their integration as restaurants and convenience retailers accelerate their investments in first-party digital engagement. Included in this story. Omnichannel digital ordering solutions built to scale Our API-first platform empowers brands to own their digital ecosystem and scale profitably from end-to-end. By providing a flexible foundation for first-party digital experiences and seamless operational flow, we ensure every order, from web, mobile, or third-party, is fulfilled reliably. Request Info

Bounteous recognized by ET Edge for AI innovation 2026. July 7, 2026 | Bounteous Award recognizes the company's innovation in delivering enterprise AI solutions through proprietary AI platform Bounteous Arc(TM) BENGALURU, India, July 8, 2026 - Bounteous, an AI services firm, has been named among ET Edge's Most Innovative Organisations 2026 in the "Innovation in AI-Led Enterprise Modernization" category. The recognition reflects the company's commitment to helping enterprises achieve AI-led outcomes at scale. The ET Edge Most Innovative Organisations platform is an initiative of The Times Group, themed "Redefining Excellence Through Innovation, Impact & Transformation." It spotlights enterprises that go beyond incremental change to transform products, processes, and business models. The platform celebrates organizations shaping the future of business and society across areas including AI, deep tech, sustainability, and customer experience. The ET Edge evaluation framework assesses organizations across key dimensions, including Innovation Vision & Leadership Commitment, Innovation Portfolio & Differentiation, Execution Excellence & Scalability, Measurable Impact & Business Outcomes, and Ecosystem, Culture & Future Readiness. "Enterprises are moving beyond AI concepts and looking for partners who can deliver tangible value in complex, real-world environments," said Ketan Somani, President, Global Markets and Regional CEO, EMEA & APAC at Bounteous. "This recognition reflects the strength of our teams and the work we're doing with clients to apply AI across business-critical functions, improve productivity, and support long-term growth using Bounteous Arc(TM), our proprietary platform." "This recognition reinforces our belief that enterprise AI success isn't defined by pilots, but by the ability to operationalize AI at scale," said Kumar Vikas, EVP, Data & AI at Bounteous. "Businesses today are looking to AI to improve product development, platform performance, process scalability, and the way people experience technology." Bounteous remains focused on helping organizations deploy AI where it can create meaningful business value while preparing their people, processes, and operating models to work alongside intelligent agents. Through Bounteous Arc(TM), the company's proprietary platform for designing, deploying, and operating intelligent agents at enterprise scale, Bounteous helps enterprises build the governance, security, and operational controls needed to deploy AI responsibly across the business. About Bounteous Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. Bounteous help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous helps organizations take AI from experimentation to enterprise scale. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building. News & insights. Related Perspectives

Fixing AEM content promotion: from manual workflows to scalable authoring. Across Adobe Experience Manager (AEM) programs, the same authoring challenge keeps showing up. Content is reviewed and approved in a lower environment, but moving that approved content into production still relies on a manual handoff. Authors and stakeholders want to validate real content in staging, yet the final step to production often happens outside the authoring experience, creating a disconnect between approval and release. Teams usually bridge that gap with spreadsheets, runbooks, support tickets, admin scripts, or developer-assisted content moves. These approaches can work in the short term. They rarely scale, and over time, introduce friction into what should be a predictable, governed workflow. The authoring problem that keeps coming back. Many AEM implementations lack a simple, native workflow for promoting Content Fragments between environments with the right level of visibility, guardrails, and dependency awareness. The issues that follow are familiar. Authors struggle to identify exactly what needs to move, especially when referenced fragments and assets are easy to miss. New fragments require repeated coordination across authoring, QA, and development teams, turning even small launches into manual synchronization exercises. This slows teams down in ways that are often underestimated. Authors lose momentum as they wait for support. Developers get pulled into tasks that don't require engineering judgment, and QA teams become part of the content handoff process when their focus should be validation. If moving approved content still depends on ticket-driven coordination or developer intervention, the platform isn't operating as intended. What should be a governed authoring action becomes a recurring delivery bottleneck. Why headless teams feel it more. Headless AEM raises the stakes because preview confidence is critical. Stakeholders often need to review real content in a staging environment before it reaches production, especially for launches, seasonal updates, and high-visibility experiences like homepages. Once content is approved, the gap between "ready in staging" and "live in production" remains. Authors can't always move content independently, which often pulls developers into non-development tasks and brings QA teams into additional handoffs. As a result, releases slow down because the final promotion step still requires manual coordination. That's a signal that the operating model hasn't caught up to the platform. As organizations invest in headless architecture and composable experiences, they also need workflows that support independence, speed, and governance at scale. Without that evolution, teams end up recreating the same manual processes in a more complex environment. Bringing promotion into the authoring experience. Bounteous developed an AEM UI extension that brings content promotion directly into the authoring experience. Authors can initiate promotion from the Content Fragment Console or the Content Fragment Editor without leaving their workflow. The action is both context-aware and environment-aware. In the Console, it appears only after a valid selection is made. In the Editor, it's available while reviewing a specific fragment. This keeps the workflow intuitive and aligned with how authors already work. The real value comes from the guided review process behind the action. Before any content is synchronized, the extension analyzes the selected fragment, compares the source and target environments, and presents a clear view of what will happen. Authors can see what will be created, what will be updated, and which direct references are involved. Instead of guessing or relying on external documentation, they can make informed decisions in the moment. Dependency handling is also built into the experience. Authors can choose to promote only the selected fragment, include referenced Content Fragments that are missing or changed, or include all eligible references. When the target structure allows, they can also include missing referenced assets. A confirmation step reinforces control. It highlights risks, especially when dependencies are excluded, and ensures that promotions are intentional and complete. In practice, this shifts promotion from a fragmented, multi-step process into a single, guided action within AEM. A workflow fix with operating model impact. This type of extension solves a usability problem and addresses a broader operating model challenge. Authors get a reliable, self-service workflow that maintains momentum. Developers handle fewer repetitive requests that don't require technical expertise. QA teams are removed from the unnecessary handoffs tied to environment-to-environment content movement. For architects and platform owners, it represents a more sustainable pattern, with the workflow becoming a part of the product itself, which is visible, governed, and repeatable. This shift also supports a more mature approach to staged approvals. When stakeholders review content in staging, the final step into production no longer depends on manual coordination. It becomes a natural extension of the authoring lifecycle. More broadly, this reflects a move toward productizing internal workflows. Teams are solving isolated friction points and building systems that scale with the organization. They reduce operational overhead and align with how modern digital platforms are expected to function. If content promotion still depends on tickets, scripts, or informal handoffs, it's often a sign that the workflow needs to evolve. A guided, in-context promotion experience helps teams move faster, reduce coordination overhead, and increase confidence in release readiness. More importantly, it also creates a foundation that can support growth rather than constrain it. If this challenge sounds familiar, it's because it's common. Bounteous has seen it across AEM programs and recognizes the opportunity to turn it into a more durable, author-centered solution. News & insights. Related Perspectives