Contract
Admissions Advisor
Masterclass Executive
MasterClass
501-1,000 employees
Subscription streaming platform offering expert-led classes
Compensation Overview
$28 - $34/hr
Remote in USA
Remote
Must be available across U.S. time zones, including some early-evening hours.
 Training |
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- At least 3 years of experience in admissions or enrollment advising, inside sales, account management, or another phone-forward consultative role.
- Ability to conduct 20–30 or more meaningful conversations per day and handle objections without a hard sell.
- Strong written communication skills for managing a high-volume inbox with concise, warm, non-template responses.
- Conversational fluency in artificial intelligence, including following the field and using AI tools, without requiring a technical background.
- Ability to navigate ambiguity and uncertainty.
- Fluency in the business-education landscape, including executive education, online Master of Business Administration programs, certificates, and cohort-based programs.
- Strong customer relationship management hygiene, pipeline discipline, organization, and self-direction.
- Ability to work in a fast-moving environment where call guides, offers, and priorities change frequently.
- Availability across United States time zones, including some early-evening hours.
- Own a high volume of scheduled admissions consultations and proactive outreach calls with applicants and admitted candidates.
- Answer questions about the curriculum, live sessions, AI Labs, in-person intensive, time commitment, and cohort experience.
- Help prospective enrollees evaluate program value by discussing outcomes, program fees, payment options, and alternatives such as executive education, Master of Business Administration programs, certificates, and cohort-based courses.
- Guide admitted candidates from their enrollment decision through enrollment with timely phone and email follow-up during each enrollment window.
- Identify and remove enrollment blockers before deadlines.
- Manage employer-sponsorship communications by responding to inquiries, providing manager emails, return-on-investment summaries, and program overviews, and flagging multi-enrollee company interest to the partnerships team.
- Maintain clean pipeline notes and reliable follow-through while meeting daily and weekly contact and response-time goals.
- Log questions, objections, and sponsorship themes and share them weekly with admissions and marketing teams to improve frequently asked questions, call guides, and email copy.
- Provide surge coverage for post-webinar follow-up, enrollment-deadline outreach, and inbox support.
- Experience in executive education, higher education, educational technology, or premium consumer experiences.
MasterClass operates as a subscription-based streaming platform offering unlimited access to a library of classes taught by world-renowned experts across arts, business, design, sports, writing, and more. The product works via an annual membership that grants access to thousands of video lessons (about 20 lessons per class, each ~10 minutes) that users can watch on mobile, desktop, or TV; lessons feature cinematic visuals, hands-on demonstrations, and downloadable workbooks to reinforce learning. The service stands out from competitors through its high-profile instructors, polished production, and self-paced, immersive learning experience, with content designed for a global audience. Its goal is to provide lifelong learners with easy access to high-quality instruction from top experts at scale.
Company Size
501-1,000
Company Stage
Series F
Total Funding
$461.4M
Headquarters
San Francisco, California
Founded
2015
Get referred to MasterClass
See people who can refer or advise you
Simplify's Take
What believers are saying
- April 16 2026 AI workflows class and June 18 2026 Fei-Fei Li class expand relevance.
- MasterClass pricing starts at $120 annually, undercutting many premium learning subscriptions.
- CoreWeave partnership on August 14 2026 supports scalable AI tutoring and faster iteration.
What critics are saying
- AI-first competitors like Coursera and Duolingo commoditize instructional content by 2026.
- MasterClass still offers no degrees, accreditation, or career credentials, limiting employer demand.
- If AI agents replace celebrity-led video lessons, MasterClass loses its core premium brand.
What makes MasterClass unique
- MasterClass Executive, launched February 26 2026, fuses Booth, OpenAI, and expert instructors.
- MasterClass offers 200+ celebrity-led classes, refreshed monthly, across cooking, leadership, writing, and AI.
- Its AI teaching agents and Weave tracing create personalized, monitored instruction loops.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Flexible Work Hours
Company Equity
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%CoreWeave AI cloud platform powers MasterClass's AI teaching agents. MasterClass is using W&B Weave to trace, monitor, and improve the AI agents that deliver personalized instruction to learners. Aug 14, 2026 Prev Next 1 of 43,486 CoreWeave, Inc., The Essential Cloud for AI(TM), announced that MasterClass, the online personalized learning platform, selected CoreWeave Cloud to evaluate and improve the AI teaching agents that power its personalized instruction. MasterClass will use W&B Weave to evaluate how its AI teaching agents perform across conversations with learners, track their behavior, and use those insights to improve agents over time. AI teaching agents are only as successful as how well they handle an entire conversation with a learner, not just a single question. Evaluating that behavior in production, and improving it continuously, requires both the compute to run agents at scale and the observability to see how they perform with real learners. As AI-native learning tools move from pilots into core product experiences, the ability to trace, monitor, and refine agent behavior in production is becoming as important as the infrastructure running it. "W&B Weave gives us visibility into complete learner conversations, not just individual prompts, so we can see exactly where our AI teaching agents are succeeding and where they need to improve," said Mandar Bapaye, chief product officer and chief technology officer at MasterClass. "That level of insight, combined with the performance we've seen from CoreWeave Cloud, gives us the confidence to scale." MasterClass's use of CoreWeave and W&B Weave spans evaluation and monitoring, allowing MasterClass to build a dedicated AI loop: * Full-conversation tracing: W&B Weave captures complete learner interactions with AI teaching agents, giving MasterClass visibility into how agents perform across an entire conversation. * Production monitoring and custom signals: MasterClass applies custom signals and monitors to live learner interactions to identify where teaching quality and personalization can improve. * Unified system of record: W&B Weave gives MasterClass a single point of visibility across its evolving AI agent pipeline, from experimentation to production. "CoreWeave gives MasterClass a single system of record and the observability their AI teaching agents need to continuously improve," said Jon Jones, chief revenue officer at CoreWeave. "MasterClass is building on a platform designed to support that full lifecycle, from the compute that runs its agents to the visibility into how well they're teaching and learning." MasterClass is extending this evaluation approach beyond its own engineering team. MasterClass Executive, the first business school experience for the AI era, built with the University of Chicago Booth School of Business and with collaboration from OpenAI, selects a cohort of roughly 700 members each year from a pool of about 30,000 applicants. The includes a hands-on AI lab that gives participants a practical framework for evaluating whether an AI system is ready for production, covering quality, cost, latency tradeoffs, and risk areas such as hallucinations, bias, and inadequate guardrails, using Weights & Biases evaluation and tracing tools. CoreWeave consistently delivers industry-leading performance, demonstrated by record-breaking MLPerf benchmark results, its position as the only AI cloud to earn the top Platinum ranking in both SemiAnalysis ClusterMAX(TM) 1.0 and 2.0, and its #1 ranking for inference speed and price-performance for Moonshot AI's Kimi K2.6 in independent inference benchmarking conducted by Artificial Analysis.
MasterClass has launched The Conversation Advantage, a new class taught by Harvard Business School professor Dr Alison Wood Brooks. The course teaches members how to navigate difficult conversations and handle high-pressure moments with confidence. Brooks, a behavioural scientist and author of TALK: The Science of Conversation and the Art of Being Ourselves, draws on decades of research to provide practical conversation tools. She emphasises that conversation is a learnable skill rather than an innate talent. To complement the class, MasterClass has created the Not the Weather App, a web-based tool that provides research-backed conversation tips tailored to different times and contexts. The app is available free at learn.masterclass.com/nottheweatherapp. The class is available exclusively to MasterClass subscribers, who have unlimited access to over 200 instructors with an annual membership.
The 'One-Person Unicorn' era is here - MasterClass debuts a new class to help members work smarter. PR Newswire Today at 6:03am PDT Learn how to automate tasks, build AI agents and connect everyday tools for faster, more efficient work SAN FRANCISCO, April 16, 2026 /PRNewswire/ - MasterClass, the personalized learning platform unlocking human potential with the world's best, today announced the launch of Revolutionize Your Workflows With AI. Taught by Stanford economist Erik Brynjolfsson, AI educator Cat Goetze and technologist Parth Patil, the class shows how AI can be integrated into everyday workflows to increase output, streamline decision-making and unlock new ways of working. The class is available now exclusively on MasterClass, where subscribers have unlimited access to 200+ instructors with an annual membership. In this class, members learn how to redesign the way they work by turning AI into an integrated system rather than a set of stand-alone tools. Through real-world demos, instructors show how to connect AI across everyday platforms: email, calendar, and project management tools to centralize information, surface priorities and reduce time spent navigating fragmented workflows. Members see how AI can pull together information from meetings, documents and communications to create structured outputs like weekly plans and trackable task systems. The class also highlights where human judgment matters most, and how members can employ AI to take on routine coordination and analysis so that they can focus on decision-making, strategy and creative problem-solving. Lessons include: * Be a One-Person Unicorn: Offload repetitive work to AI and focus on higher-value thinking. Instructors demonstrate "vibe coding," where an idea is described in plain English and AI builds a functioning app, like a tool that recommends work-friendly cafés based on Wi-Fi strength, outlets and hours, complete with deployable features in minutes. * Become a Superuser: Integrate AI directly into daily workflows instead of using it in isolation. In one lesson, AI connects to tools like Notion, Google Drive, and calendar systems to generate a weekly task list from meetings, emails and documents, automatically organizing priorities into a structured, trackable system. * Amplify Your Mind: Use AI to support better decision-making by analyzing large datasets and modeling outcomes. In one example, AI evaluates a business expansion scenario by pulling together customer data, financials and market research to outline both upside and risk, helping guide more informed strategic decisions. * Put AI Agents to Work: Build AI agents that run in the background to handle ongoing tasks. In one demo, an agent monitors an inbox, categorizes emails by urgency, tags actions like "needs reply" or "can archive" and turns dozens of messages into a short list of priorities, freeing up time for more strategic work. "AI is not about replacing people, it's about amplifying what they're capable of doing," said Brynjolfsson. "In this class, members learn how to redesign their workflows so they can delegate routine tasks to machines, focus on higher-level thinking and ultimately become far more productive and creative in their work." Revolutionize Your Workflows With AI joins The New Rules of Wealth; AI and Medicine: Your Secret to Better Health; Achieve More With AI; and AI Strategy at Work, expanding MasterClass's growing slate of AI-focused offerings. About MasterClass: MasterClass is the personalized learning platform that unlocks human potential with the world's best instructors. A membership provides unlimited access to 200+ instructors and classes in a variety of formats and subjects, including business and leadership, communication, health and wellness, writing and more - available anytime, anywhere, on mobile, tablet, desktop, Apple TV(R), Android(TM) TV, Amazon Fire TV and Roku(R). Learn negotiation from Chris Voss. Build a business with Mark Cuban. Cook with Gordon Ramsay. Write with Shonda Rhimes. Navigate relationships with Esther Perel. Make bold choices with Samuel L. Jackson. Beyond its core membership, MasterClass offers advanced learning experiences built for the AI era. MasterClass Executive is an AI-native business education experience for working professionals who want to advance their careers, without pausing them or taking on debt. MasterClass On Call enables members to practice and prepare for high-stakes conversations through AI-powered roleplays and real-time coaching from the AI of the world's best, while MasterClass Certificates, developed with leading companies, equip learners with in-demand skills for fast-changing careers. For organizations, MasterClass at Work provides flexible training solutions that build essential skills across all levels of an enterprise. SOURCE MasterClass This is a paid placement. For further inquiries, please contact PR Newswire directly.
MasterClass has launched AI and Medicine: Your Secret to Better Health, a new series teaching members to navigate modern healthcare using artificial intelligence. The course is taught by three experts from Johns Hopkins, Harvard Medical School and Beth Israel Deaconess Medical Center. The series covers how AI influences medical diagnoses and treatment decisions, teaching members to describe symptoms clearly, interpret lab results and prepare for doctor visits. Lessons include a clinician-backed framework for symptom description, creating appointment briefs and building personal health databases. The course emphasises responsible AI use, including evaluating outputs, verifying sources and recognising when physician follow-up is essential. It joins MasterClass's expanding AI-focused offerings, available through the platform's annual membership providing unlimited access to over 200 instructors.
MasterClass has launched MasterClass Executive, an AI-native business education programme developed with the University of Chicago Booth School of Business and OpenAI. The cohort-based programme is valued at $2,500 and offers personalised learning for working professionals. The curriculum covers nine subjects including financial intelligence, AI capabilities, marketing and strategic leadership. Instructors include Ray Dalio, Mark Cuban, Issa Rae, Gary Vaynerchuk, Indra Nooyi, Paul Krugman and Turing Award winners Alan Kay and Jack Dongarra, alongside professors from leading institutions. Built with OpenAI technology, the programme functions as an AI tutor that adapts to each participant's pace and role. MasterClass research found learning outcomes are more than 60% faster than traditional approaches. Corporate partners include Bain & Company, Deloitte and Zoom. Admission is competitive and includes an optional in-person experience at Chicago Booth's campus.