Account Manager

Position Summary

The Account Manager at Sheffield Metals plays a pivotal role in driving revenue growth through proactive sales strategies encompassing field visits, phone outreach, social media engagement, email communications, and web-based lead follow-ups. This position focuses on educating customers, project managers, and architects about the advantages of Sheffield Metals' products and services, emphasizing a technical sales approach tailored to engineered metal roofing systems.

Key responsibilities include achieving optimal sales margins and expanding market share within an assigned territory. The Account Manager will specialize in selling standing seam roofing products, accessories, and roll forming equipment. This role involves cultivating new relationships to convert prospects into clients, as well as nurturing existing partnerships to upsell additional products, services, and warranties.

If you thrive in a dynamic sales environment and are passionate about driving customer satisfaction through technical expertise and relationship building, we invite you to apply for this exciting opportunity at Sheffield Metals.

Requirements

Job Duties

• Sell products and services within an assigned territory and utilizes a consultative approach through field visits and telephone sales to new and existing customers; recommends product and service enhancements that increase sales and capitalize on margin potential
• Understand customer base and Company products and services; seeks opportunities to solve customer needs and provide solutions that meet customer requirements 
• Demonstrate an ability to effectively prospect, generate leads, manage relationships from initiation to close of sales and sustain relationship long-term
• Prepare and present professional proposals that aid in closing business
• Partner with insides sales department, management and the technical department to achieve customer retention goals
• Demonstrate an expertise in collaborating with multiple functions, including sales partners, internal business partners, and acts with a sense of urgency on customer feedback
• Utilize the Company’s customer relationship management system, NetSuite, to maintain complete call records and valid customer account information which supports increased product sales goals
• Promote services and training programs that assist customers in their architectural and machinery needs
• Partner with Region Managers and National Account Managers to develop, monitor and achieve segment targets and goals; identifies customer issues and partners with management to address any customer opportunities or threats
• Plan, organize and coordinate with management to qualify opportunities, projects or contract management
• Maintain knowledge of competitive landscape; maintains knowledge of current industry standards and engineering demands on metal roof and wall systems
• Other duties as assigned

Additional information

Education

A high school diploma or GED is required; an undergraduate degree from an accredited college or university, preferred, with a focus in Business Administration, Finance, Accounting, Economics, Marketing, or related discipline; in the absence of a degree, directly-related job experience serving in an industrial and/or construction sales role, with multiple years of proven knowledge and demonstrated track record of success in exceeding goals.

Account Manager Experience and Skills

• At least 5 years of prior industrial, construction or related industry outside sales experience with proven experience meeting and exceeding sales goals
• Experience in metal roofing products is preferred
• Requires a results-oriented individual (“hunter” mentality) who is detail oriented, self-motivated and disciplined
• A proven track record of building and maintaining effective customer relationships within different organizations to meet or exceed established goals for product sales
• Demonstrated strong organizational abilities, prior experience utilizing a Customer Relationship Management (CRM) system for business information tracking
• Valid driver’s license in good standing that meets company requirements
• Must be able to lift or pull a minimum of 50 pounds
• Requires solid written and verbal communication skills
• Demonstrated mechanical aptitude
• Strong analytical, conceptual and planning skills are required
• Excellent math skills and overall PC literacy (Microsoft Office) are required
• Works with a continuous improvement mindset
• Must be detail oriented, self-motivated and disciplined with the ability to multi-task
• Must successfully complete drug screen, physical and E-Verify 

Why Team Members join Sheffield Metals:

• Team-oriented environment
• A real Work life/ Home life balance
• Growth and Development Opportunities including a Lifelong Learning Career Path
• Humble, Hungry, Commited
• Market Competitive Salaries
• Free Virtual Doctor visits with $0 copay (Teledoc)
• Tuition Reimbursement

SMI Core Values:

Humble – lack excessive ego or concerns about status; emphasize the Team over self

Hungry – always looking for more, self-motivated, and diligent; do more than to just get by

Committed – to the team, yourself, and the company with an infections attitude

EOE/Drug Free Workplace