speakit

Digital dictation and speech recognition solutions

Slovenian Client Consultant

Customer SuccessConfirmed live in the last 24 hours

Full-timeRemote in Slovenia

About the Job

Requirements

Native proficiency in Slovenian.
Advanced (B2) level in English, oral and written.
Experience managing customer expectations and de-escalating tense scenarios.
Ability to follow up and follow through to ensure customers’ success and positive outcomes.
Ability to work in a team environment.

Responsibilities

Provide consistent, timely, and accurate customer support.
Use analytics to proactively reach out to the existing customer base and improve customer outcomes and success with the application throughout the customer lifecycle.
Use project management skills to help the team generate and execute ideas that enhance overall customer success.
Resell the value and benefits of the company, and upsell or cross-sell services and products to increase customer satisfaction.
Collaborate cross-functionally to advocate for the voice of the customer with relevant internal stakeholders and channel partners.
Create partnerships and manage relationships to investigate and resolve customer issues.

Slovenian Client Consultant

speakit · Slovenia (Remote) · Full-time · Posted 2025-02-27

Workplace: remote

Department: Slovenian

Description

Are you a fluent Slovenian speaker looking for a dynamic role in customer support?

Are you passionate about delivering exceptional customer service? We're seeking Customer Support Specialists to provide top-tier support and resolutions to our valued customers. As our company continues to grow, we’re looking for dedicated professionals who can enhance customer loyalty and foster long-term customer relationships.

If you thrive in a dynamic environment and are committed to creating positive customer experiences, we’d love to hear from you!

Demonstrate exceptional customer service by providing consistent, timely and accurate customer support
Leverage analytics to proactively outreach to the existing customer base, to improve customer outcomes and their success with the application throughout the customer lifecycle
Use Project Management skills to help the team generate and execute on ideas to enhance overall customer success
Resell the value and benefits of the company, up-sell/cross-sell services and products to increase customer satisfaction
Cross functional internal collaboration to advocate for the voice of the customer to all relevant stakeholders internally and with our channel partners
Demonstrate an ability to create partnerships and manage relationships to investigate and resolve customer issues.

Requirements

Native proficiency in Slovenian
Advanced (B2) level in English (oral and written)
Outstanding communication and presentation abilities
Experience managing customer expectations and de-escalating tense scenarios
Outstanding follow-up and follow through to ensure customers’ success and a positive outcome
Ability to work in a team environment

Benefits

Work from home
Competitive salary package
Monthly performance bonuses
Comprehensive training by certified instructors
Multicultural work environment

Apply

Apply at speakit

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: United Kingdom
Founded: 1990

Recently Posted Jobs

Explore more opportunities at speakit

See more jobs