Lutron Electronics

Smart lighting controls and dimmers provider

Office Coordinator

Administrative SupportPosted on Nov 10

Full-timeLondon, UKNo salary listed

About the Job

Requirements

A Bachelor's degree is required.
Experience in office administration, customer service, accounts payable, or order processing is required.
Proficiency in Microsoft Office is required.
Availability to work full-time, five days per week, from the London office is essential.
Strong organization, attention to detail, and communication skills are required.
Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines independently is required.

Responsibilities

Manage customer enquiries and provide timely support through shared team mailboxes and communication channels.
Maintain contractor information and coordinate access, system requests, and internal record updates.
Handle office correspondence, telephone calls, deliveries, and outgoing shipments.
Provide administrative support for efficient day-to-day office operations.
Process purchase orders, invoices, and supplier payments while maintaining accurate records.
Liaise with Finance, suppliers, and internal stakeholders to resolve payment and invoicing queries.
Process and coordinate customer personalisation and engraving orders, ensuring accuracy and timely completion.
Review order requirements, resolve discrepancies, and follow up on missing information with customers and colleagues.
Manage office supplies, stock levels, purchasing activities, and supplier relationships.
Coordinate meeting rooms, visitor arrangements, catering, facilities maintenance, and Health & Safety administration.
Support employee engagement initiatives, company events, presentations, IT administration, and other business support activities as required.

Overview

Lutron Electronics is seeking a proactive and detail-oriented Office Coordinator to support the day-to-day operations of the London office. This varied role combines office administration, accounts payable, facilities coordination, customer service, and order processing to ensure the smooth running of the business.

The ideal candidate will be highly organised, able to manage multiple priorities independently, and committed to delivering exceptional service to employees, customers, and suppliers. This is an excellent opportunity for someone who enjoys a hands-on role and thrives in a fast-paced, collaborative environment.

Responsibilities

Manage customer enquiries and provide timely support through shared team mailboxes and communication channels.
Maintain contractor information and coordinate access, system requests, and internal record updates.
Handle office correspondence, telephone calls, deliveries, and outgoing shipments.
Provide comprehensive administrative support to ensure efficient day-to-day office operations.
Process purchase orders, invoices, and supplier payments while maintaining accurate records.
Liaise with Finance, suppliers, and internal stakeholders to resolve payment and invoicing queries.
Process and coordinate customer personalisation and engraving orders, ensuring accuracy and timely completion.
Review order requirements, resolve discrepancies, and follow up on missing information with customers and colleagues.
Manage office supplies, stock levels, purchasing activities, and supplier relationships.
Coordinate meeting rooms, visitor arrangements, catering, facilities maintenance, and Health & Safety administration.
Support employee engagement initiatives, company events, presentations, IT administration, and other business support activities as required.

Qualifications

Bachelor's degree.
Experience in office administration, customer service, accounts payable, or order processing.
Excellent organisation, attention to detail, and communication skills.
Ability to prioritise tasks, manage multiple responsibilities, and meet deadlines independently.
Proficient in Microsoft Office
Availability to work full-time, five days per week, from our London office is essential.

Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent.  Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com. 

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics

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About the Company

Lutron Electronics

Smart lighting controls and dimmers provider

Lutron Electronics produces energy-saving smart dimmers and lighting control solutions for homes and commercial spaces. Its product lineup includes dimmers, switches, and wallplates that regulate lighting by adjusting electrical current and switching between scenes and schedules, supporting LED lighting and smart-home integrations. The company differentiates itself with a broad, compatible product range and a strong emphasis on professional training through the Lighting Control Institute, offering online courses and in-person workshops for industry professionals. Revenue comes from product sales and training services, serving a global client base. The company’s goal is to provide reliable, efficient lighting controls that help users manage energy use and lighting comfort across residential and commercial environments.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Coopersburg, PA
Founded: 1950

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