Delivery Manager / Senior Delivery Manager
Posted on 3/22/2024
C3.ai

1,001-5,000 employees

Leading enterprise AI software provider
Company Overview
C3.ai is building tools to make AI cost-effective. The company focuses on building applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement.
Data & Analytics
Hardware
Industrial & Manufacturing
Energy
AI & Machine Learning
Financial Services
Aerospace

Company Stage

Series F

Total Funding

$228.5M

Founded

2009

Headquarters

Redwood City, California

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

5%

2 year growth

37%
Locations
San Carlos, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Data Science
Quality Assurance (QA)
Development Operations (DevOps)
Operations Research
CategoriesNew
Management Consulting
Strategy Consulting
Consulting
Requirements
  • Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, Operations Research or similar field
  • Minimum of 6-10 years consulting and or product delivery management experience with enterprise business solutions
  • Experience leading customer engagements with substantial exposure and involvement with data science, cloud infrastructure, solution architecture, application development, and data engineering
  • Credible customer presence
  • Strong customer orientation with a drive to build intimacy with users and their organizations’ needs
  • Data-driven, analytically oriented, with a commitment to process improvement
  • Demonstrated ability to navigate between the business and technical domains of a software implementation project while providing leadership in both areas
  • Excellent presentation and written communication skills with keen attention to detail
  • Authorized to work in the United States without the need for current or future company sponsorship
Responsibilities
  • Collaborate with customers to craft compelling use cases that drive business value and translate use cases into detailed requirements and specifications
  • Turn business requirements into application features and capabilities, map use cases to granular team tasks and produce detailed project work plans
  • Lead solution development with a team of engineers, architects, data scientists, product managers, QA and DevOps to deliver successful deployments
  • Work across internal teams to make necessary trade-offs between short-term customer deliverables and long-term product roadmaps items
  • Anticipate stakeholder needs, remove obstacles, track and address risks before they become issues and manage expectations
  • Quantify and track value metrics that can be realized from C3 AI solutions
  • Advise executive customer stakeholders on future use case roadmaps and drive customer success and adoption with a focus on customer retention and expansion
  • Develop high quality and polished internal and external communications to influence customer and C3 AI success
  • Communicate effectively and proactively with customers to build trusted relationships
  • Travel to customer sites (10% average)