Full-Time

Residential Case Worker

Updated on 9/3/2026

Brown University Health

Brown University Health

1-10 employees

Remote behavioral health care platform analytics

Compensation Overview

$18 - $27.13/hr

Charlestown, RI, USA

In Person

Rotating second-shift schedule; alternate weekends and holidays required.

Category
Social & Community Services (1)
Required Skills
CPR
First Aid
Vital Signs
Care Coordination

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Requirements
  • A high school diploma or GED is required.
  • Maintain flexibility toward work schedules and work the posted schedule, including weekends and holidays.
  • Perform routine household chores involving lifting and bending.
  • Communicate with clients and staff face to face and by telephone.
  • Obtain and maintain CPR certification and first aid training, monitor client vital signs as required, and maintain a valid chauffeur’s license.
  • Use a program van or personally owned vehicle to transport clients to day-activity, medical, other, and clinical appointments and to respond to emergencies and disaster evacuations.
  • Read and comprehend instructions, correspondence, and memos.
  • Complete required clinical and administrative documentation and write correspondence, reports, and care plans.
  • Present information effectively in one-on-one and group situations to clients and employees.
  • Access emergency resources to manage crisis situations and ensure client and colleague safety.
  • Maintain knowledge of organizational policies, procedures, protocols, and guidelines and comply with them.
  • Solve practical problems and interpret written, oral, and diagrammed instructions.
  • Successfully complete all required training and certifications.
  • Demonstrate sufficient oral and written communication skills, including speech, grammar, spelling, and legibility.
  • Perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Respect client privacy and access, use, disclose, or request client information only as necessary for job duties and according to assigned access levels and organizational policies.
  • Comply with agency ethics and codes of conduct.
  • Occasionally lift and move up to 35 pounds.
  • Meet the physical requirements of the position, including walking, sitting, reaching, climbing, standing, stooping, kneeling, crouching, crawling, and working in outside weather conditions.
Responsibilities
  • Cover assigned shifts at any residential program, including traveling from one program to another when needed.
  • Facilitate activities of daily living skill-building and community integration by supervising and teaching medication routines, budgeting, self-preservation skills, transportation, and related skills.
  • Provide opportunities for skills practice and collaborative learning.
  • Participate on a multidisciplinary team to develop and implement client treatment plans and progress reviews, engaging clients in planning and evaluation whenever possible.
  • Provide, coordinate, and monitor treatment services for assigned clients.
  • Contact clients as prescribed in treatment plans and coordinate and document care with clients, families, Gateway staff, consultants, other human service agencies, and medically oriented organizations.
  • Monitor the effectiveness of program and external services by comparing services provided with treatment-plan outcomes.
  • Provide shift coverage that includes household maintenance, cleaning, meal preparation, resolving medical, psychiatric, and behavioral crises, conflict resolution, and symptom management.
  • Attend required supervision and team meetings.
  • Maintain current knowledge of agency policies and procedures.
  • Work first and second shifts, holidays, and weekends as assigned.
  • Keep office areas and residential programs safe and secure by checking door and window locks and knowing residents' whereabouts during the shift.
  • Schedule and facilitate treatment-plan meetings and use assessments, diagnostic results, medical records, client and family participation, and other providers' input to develop and document assessments and treatment plans and reviews.
  • Screen for substance abuse and provide assessment, treatment planning, counseling, education, and referrals.
  • Remain on shift until appropriately relieved, which may result in working two consecutive shifts.
  • Perform other assigned or needed duties.
Brown University Health

Brown University Health

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Memoir Health provides a behavioral healthcare platform that enables home-based care for behavioral health and substance use issues. It helps health systems remotely manage patients with tools like remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and supports automated workflows and one-click referrals. The platform differentiates itself by automating care journeys and delivering integrated, outcomes-focused care within managed care and other healthcare networks, reducing administrative workload for clinicians. Its goal is to make care more proactive, accessible, and coordinated from patients’ homes, improving outcomes while lowering costs, and Memoir Health was later acquired by Lumeo Health in 2020.

Company Size

1-10

Company Stage

Seed

Total Funding

$7.5M

Headquarters

New York City, New York

Founded

2018

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Simplify Jobs

Simplify's Take

What believers are saying

  • A $37 million Starr Foundation alliance launched September 2026 for aging research.
  • Brown Health targets 30,000 new primary-care patients and 27 hires over three years.
  • Primary-care waitlists fell from 14,000 to 4,800, showing access improvements.

What critics are saying

  • UnitedHealthcare Medicare Advantage cutoffs hit 1,900 members in July 2026, hurting referrals.
  • A Massachusetts data breach investigation remains unresolved, exposing patient trust and regulatory risk.
  • Fiscal 2025 margin was 0.9%; weak reimbursement can trigger another existential liquidity squeeze.

What makes Brown University Health unique

  • Brown University Health unites Lifespan hospitals with Brown University academic medicine since 2025.
  • Its 2025 Brown Physicians merger added 500-plus physicians and 1,500-plus providers.
  • Epic, Workday, and Brown-aligned research integration create a larger operating platform.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Holidays

Paid Sick Leave

Productivity Bonus

Stock Options

Company Equity

Conference Attendance Budget

Wellness Program

Mental Health Support

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Parental Leave

Loan Assistance

Professional Development Budget

Education allowance

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Commuter Benefits

Meal Benefits

Medical Insurance

Life Insurance

Disability Insurance

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