Full-Time

Product Manager

Assisted Service

Posted on 1/9/2025

eBay

eBay

10,001+ employees

Global online marketplace for buying and selling

Consumer Software
Consumer Goods

Senior

Company Historically Provides H1B Sponsorship

Salt Lake City, UT, USA + 1 more

More locations: Austin, TX, USA

Category
Product Management
Product
Required Skills
Product Management

You match the following eBay's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 5+ years of Product Manager experience
  • Intellectual curiosity to stay informed on emerging technologies and industry trends
  • Proven experience of building strategic partnerships across business, development and cross functional teams
  • A meticulous focus on customer feedback, insights and key product metrics, integrating these inputs into the product lifecycle
  • Previous experience in delivering solutions for customer service technology teams
Responsibilities
  • Be a key player in building impactful products that produce tangible operational efficiencies for the business and result in measurably improved teammate and customer experiences
  • Drive strategic discussions, define objectives and key results, design intuitive capabilities and launch successful Assisted Service products
  • Work with key stakeholders across our Global Customer Experience group to identify problems, deeply understand customer needs and make informed product decisions to develop, maintain and execute against a product roadmap
  • Create and maintain product documentation for the development team and stakeholders, including journey maps, user stories, product requirements documents and other product artifacts
  • Collaborate with cross-functional teams, including engineering, design, operations and other functions to ensure the successful development and launch of product features

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or sell them at a fixed price through the 'Buy It Now' option. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions for users worldwide while generating revenue through transaction fees, advertising, and subscription services.

Company Stage

IPO

Total Funding

$6.5M

Headquarters

San Jose, California

Founded

1995

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Integration with Facebook Marketplace could expand eBay's user base significantly.
  • Acquisition of Caramel strengthens eBay's position in online automotive sales.
  • Limited Nike SB Dunk auction boosts eBay's reputation in the collectibles market.

What critics are saying

  • Integration with Facebook Marketplace may face technical challenges.
  • Caramel acquisition could lead to integration and cultural issues.
  • Limited Nike SB Dunk supply might cause customer dissatisfaction.

What makes eBay unique

  • eBay offers both auction-style and 'Buy It Now' purchase options.
  • The platform provides robust buyer and seller protections.
  • eBay's vast product selection includes electronics, fashion, and collectibles.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

INACTIVE