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Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Director Laboratory Services

Diagnostics & Laboratory ProfessionalsUpdated on Nov 11
Full-timeModesto, CA, USA$181.9k - $291k /yrIn-person

About the Job

Requirements

  • A Bachelor's degree in Biology, Clinical Laboratory Science, or a healthcare-related field is required; equivalent experience may be accepted in lieu of the degree or diploma.
  • A Clinical Laboratory Scientist license is required.
  • At least 12 years of recent relevant experience are required.
  • Demonstrated clinical proficiency and knowledge of Laboratory Science to plan and coordinate laboratory activities consistent with applicable standards and regulations.
  • Working knowledge and thorough understanding of state, federal, local, and/or accreditation standards and requirements related to operations and organization, and ability to interpret and implement applicable standards and requirements.
  • Knowledge of emerging trends and regulatory changes and their operational impacts.
  • Understanding of operations and workflows, including how departmental processes and workflows affect other department operations.
  • Understanding of business and operational requirements and ability to design and establish goals that meet long- and short-term objectives.
  • Ability to respond to questions with logic, clarity, calmness, and authority, and to motivate and engage others.
  • Ability to build and establish effective working partnerships with employees, peers, and leaders to achieve business objectives.
  • Ability to facilitate open sharing of information and cooperation with stakeholders.
  • Ability to handle difficult circumstances and make sound business decisions with little direction.
  • Working knowledge of wage and hour laws.
  • Commitment to providing exceptional customer service and responding to customer needs and requests promptly and courteously.
  • Verbal and written communication skills to convey concepts and information or issues clearly to management and employees.
  • Interpersonal skills and ability to deliver presentations to a variety of audiences.
  • Understanding of the budgetary process and healthcare financial environment.
  • Ability to achieve goals through individuals without having direct control of those resources.
  • Ability to delegate effectively and manage and prioritize multiple projects in a fast-paced environment with changing business priorities.
  • Ability to adapt to change and inspire others to welcome change.
  • Ability to work and interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.

Responsibilities

  • Provides overall administrative and clinical leadership for inpatient and/or outpatient laboratory services, which may include one or more patient care teams.
  • Establishes and implements goals, standards, and practices that guide and support patient care initiatives while ensuring high-value, quality care and exceptional care experiences.
  • Develops and fosters partnerships with physicians, medical staff, Sutter Health leaders, care teams, and other employees to facilitate initiatives, resolve operational challenges, and improve processes.
  • Works with senior leadership to develop and establish short- and long-term strategic plans that complement system, operating unit, or affiliate goals and initiatives, including business, operations, and organizational priorities.
  • Sets priorities and allocates resources to align with business objectives and the annual plan.
  • Develops and establishes the direction of policies and procedures, and sets a structure for providing safe, consistent, and effective patient care.
  • Establishes the overall operating and capital budget with input from the management team, ensuring financial targets are achieved and variances are addressed promptly.

Desired Qualifications

  • A Master's degree is preferred.

About the Company

Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Sutter Health is a not-for-profit, integrated healthcare network serving Northern California. It operates a broad system of medical facilities—including hospitals, outpatient centers, and research institutes—to provide care for everything from routine checkups to complex surgeries. The network uses digital health tools and conducts clinical research to improve patient outcomes, and it reinvests earnings back into community health initiatives, medical research, and facility improvements. Revenue comes from patient services, insurance reimbursements, and government health programs. Its goal is to deliver high-quality, patient-centered care while expanding preventive care and wellness programs to improve long-term community health.

Company size
10,001+
Company stage
Grant
Total funding
$4.2M
Headquarters
Sacramento, CA
Founded
1981

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