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Graco

Designs and manufactures fluid handling products

Application Lab Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeNorth Canton, OH, USA$64.6k - $113.1k

About the Job

Requirements

  • A bachelor's degree in Mechanical Engineering, Paint Chemistry, or a related field is required.
  • At least 3 years of experience in customer-facing technical roles, particularly within industrial applications.
  • Strong expertise in application development, material validation, and technical troubleshooting.
  • Problem-solving and diagnostic skills to address complex technical issues.
  • Ability to work independently in a highly technical capacity across diverse industrial environments.
  • Willingness to travel up to 25% to engage with customers, distributors, and stakeholders.

Responsibilities

  • Build and maintain strong relationships with customers, distributors, and material manufacturers to support application development and material validation efforts.
  • Provide hands-on technical support to address customer challenges and optimize product integration into their operations.
  • Coordinate joint initiatives such as training sessions, product demonstrations, and co-marketing activities to enhance solution adoption.
  • Act as the primary technical consultant for material manufacturers, sales teams, and distributors, ensuring alignment on product offerings and application strategies.
  • Advise sales strategies that leverage validated applications and materials to capture new market opportunities.
  • Collaborate with sales teams to integrate validated solutions into annual sales plans, ensuring alignment with customer needs and business goals.
  • Identify and capitalize on opportunities to cross-sell or upsell products to contractors and end users.
  • Participate in industry events and trade shows to showcase validated solutions and strengthen market presence.
  • Facilitate the start-up of new equipment for contractors, providing training to ensure proper operation and seamless integration into their workflows.
  • Partner with internal teams such as marketing, engineering, and sales to align technical solutions with customer requirements.
  • Collaborate with material manufacturers to validate their materials and ensure product compatibility with customer needs.
  • Share insights from customer engagements with internal teams to inform product improvements and innovation strategies.
  • Support the commercialization of new products by providing technical training and documentation.
  • Document and analyze application development activities, validation results, and customer feedback to refine strategies.
  • Generate detailed technical reports on validation outcomes and share them with internal stakeholders and leadership.
  • Monitor the adoption and performance of validated solutions at distributor and sales team level, providing insights to guide future efforts.
  • Track and report on key metrics to ensure alignment with business objectives and customer satisfaction goals.

Desired Qualifications

  • Global industrial manufacturing experience and knowledge.
  • An MBA or master's degree is preferred.
  • Familiarity with programmable logic controller (PLC) communication and troubleshooting is a plus.
  • FROSIO and AMPP (formerly NACE) certifications.

About the Company

Graco

Designs and manufactures fluid handling products

Graco makes and sells fluid handling equipment for homes, professionals, service centers, and manufacturers in areas like automotive, aerospace, and packaging. Its products move, meter, and apply liquids using pumps, spray systems, meters, and accessories to transfer fluids with precision. Graco sets itself apart with a long history and a broad, diversified product lineup supported by established manufacturing and service networks. Its goal is to help customers keep operations running smoothly by providing dependable, efficient fluid-handling solutions.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Minneapolis, MN
Founded
1926

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