Maintenance Officer - Intercontinental Sanctuary Cove Resort

As the world's largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand.

Drawing on decades of international expertise and local insight, we create inspiring experiences for those seeking a richer perspective on the world. Every InterContinental hotel reflects the culture and character of its destination while delivering the thoughtful service and sophistication our guests expect.

As the first InterContinental Resort in Australia, InterContinental Sanctuary Cove Resort embodies the elegance of a grand Queensland estate, surrounded by the beauty and tranquillity of Sanctuary Cove.

We are currently seeking a Part Time Maintenance Officer to join our Engineering team.

Your Day to Day

Reporting to the Director of Engineering, you will play a vital role in maintaining the Resort's facilities, equipment, and grounds to the highest standards. You will help create a safe, comfortable, and memorable environment for our guests while ensuring compliance with operational and workplace safety requirements.

We are looking for a proactive and hands-on team member with a strong eye for detail, a commitment to quality workmanship, and the ability to build positive relationships with guests and colleagues alike.

In this role, you will:

• Carry out general maintenance, repairs, and preventative maintenance across the Resort.
• Respond promptly and professionally to maintenance requests from guests and departments.
• Support the Engineering team in maintaining all Resort facilities, plant, and equipment.
• Assist with routine inspections to ensure assets remain in excellent condition.
• Maintain a safe working environment by adhering to Workplace Health & Safety policies, procedures, and Duty of Care obligations.
• Work collaboratively with team members and stakeholders across the Resort to deliver exceptional service.
• Assist with the organisation of tools, equipment, and maintenance supplies.
• Identify opportunities for improvement and proactively contribute solutions.
• Attend departmental briefings, meetings, and training sessions as required.
• Uphold IHG brand standards, policies, and values in all aspects of your work.

What We Need From You

Ideally, you'll bring:

• Previous experience in a maintenance, facilities, trades, or hotel engineering environment.
• Strong practical skills with the ability to work effectively in a hands-on role.
• A commitment to high standards of workmanship and attention to detail.
• A positive attitude and willingness to learn.
• Excellent communication and interpersonal skills.
• The ability to prioritise tasks and work independently as well as part of a team.
• Strong awareness of Workplace Health & Safety practices.
• The ability to interact confidently with guests, colleagues, contractors, and stakeholders in a manner that reflects positively on the Resort, the brand, and IHG.
• A professional presentation and customer-focused approach.

What We Offer

At IHG, we provide more than just a job. We offer a place where you can be yourself, share your ideas, develop your career, and be part of a supportive and inclusive team.

In return for your passion and commitment, you'll enjoy a range of benefits including:

• Paid Birthday Leave.
• Hotel discounts across IHG properties worldwide.
• Food and Beverage discounts.
• Enhanced parental leave benefits.
• Access to world-class learning and career development programs.
• IHG Career Milestone celebrations.
• Transfer of entitlements as you grow your career within IHG.
• Access to our exclusive retail and lifestyle discounts platform.

At IHG, we are committed to creating a culture where everyone feels welcome, valued, and respected. We celebrate difference and are committed to providing equal employment opportunities for all.

We are proud to be IHG, and we know you will be too.

Learn more about careers with IHG:
careers.ihg.com

Discover InterContinental Sanctuary Cove Resort:
https://www.sanctuarycove.intercontinental.com

Follow us:

Instagram & Facebook: @intercontinentalsanctuarycove
LinkedIn: InterContinental Sanctuary Cove Resort

You must have full working rights in Australia to be considered for this opportunity.